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Defective Nvidia GPU? - HP Nvidia Defect? Blank Screen problems? Laptop Display Problems?
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PostPosted: Thu Sep 01, 2011 9:41 am 
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Joined: Tue Aug 30, 2011 10:36 am
Posts: 3
Laptop Make: HP
Amount Paid: 0
Date Purchased: 05 Mar 2010
Date Failed: 07 Jul 2011
Hello ,

Need help ...i have Compaq presario CQ60-212EM bought about a year and half ago .The back light has gone off and the battery get very hot as well ..The light is very dim ,cannot see at night time .I called up a computer repair shop and was advised that it must be the NVIDIA driver that is faulty.

Need help and advise .

Any info will be much appreciated .

Regards
Alan


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PostPosted: Thu Sep 01, 2011 11:12 am 
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Site Admin

Joined: Tue Jun 09, 2009 6:54 pm
Posts: 7864
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
Hello Alan and welcome to our forum.

Sorry to hear that your laptop has failed.

When you say that the light is very dim and that you cannot see at night time, can you see an image during the day?

If you stare hard at the screen can you see a faint image?

Can you hear the usual Windows sounds when you switch the laptop on?

Please let me know and I will advise further.

Best wishes

Paul
The Admin Team

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=======================================================


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PostPosted: Thu Sep 01, 2011 11:44 am 
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Joined: Tue Aug 30, 2011 10:36 am
Posts: 3
Laptop Make: HP
Amount Paid: 0
Date Purchased: 05 Mar 2010
Date Failed: 07 Jul 2011
Hello Paul ,

Thanks for the reply good man .

Yes computer is working no problems ...just the backlight is very Dim .. During day time i have to sit near sunshine and night time i to put my lamp on .

Regards
Alan


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PostPosted: Thu Sep 01, 2011 11:49 am 
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Joined: Tue Aug 30, 2011 10:36 am
Posts: 3
Laptop Make: HP
Amount Paid: 0
Date Purchased: 05 Mar 2010
Date Failed: 07 Jul 2011
Paul ,yes when i turn on the computer there is a noise ,as if a planes engine has just been started (not that loud though ) and that noise carry on till you shut the computer down the computer .

I cant see any image when I stare at the computer ..its just normal .

Regards
Alan


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PostPosted: Thu Sep 01, 2011 11:57 am 
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Site Admin

Joined: Tue Jun 09, 2009 6:54 pm
Posts: 7864
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
Hello Alan,

Judging by what you have said I would say that the problem is unrelated to the Nvidia defect and is more likely to be caused by either a failed tube in the LCD panel or a failed inverter.

If it was the Nvidia defect then you would not be able to see any image whatsoever or the image would be garbled or corrupted.

The cost to repair your laptop, irrespective of whether it is the tube or the inverter, including the collect and return carriage, would be £65.

The noise that you can hear from the fan could be because the fan is blocked or because the fan needs replacing. I will be able to resolve this for you also should you choose to send your laptop to us for repair.

I hope the above helps.

Any questions please let me know.

Best wishes

Paul
The Admin Team

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================


If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.


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