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Defective Nvidia GPU? - HP Nvidia Defect? Blank Screen problems? Laptop Display Problems?
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PostPosted: Sat Nov 13, 2010 9:25 pm 
Offline
Site Admin

Joined: Tue Jun 09, 2009 6:54 pm
Posts: 7864
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
Hello,

Please find below a list of laptops that HP have admitted are inherently defective.

This is not a wholly inclusive list and there are many other models affected that are not included in the list below but if your model is indeed listed then you have an increased chance of success.

To determine if your laptop is recognised by HP please make a note of the P/N number from the white barcode label on the underside of your laptop.

If your laptop is not on this list then do not worry, it doesn't mean that is is not defective, just that it is not on this list.


HP Pavilion dv2xxx

ES746AV EZ645UA RE266EA RN081EA RN087EA
ES817AV EZ679UA RE267EA RN082EA RN088EA
EY045AV RD856AV RG413UA RN083EA RV327UA
EY046AV RD857AV RN078EA RN084EA RV328UA
EY047AV RE205AV RN079EA RN085EA
EY048AV RE206AV RN080EA RN086EA


HP Pavilion dv60xx

EZ472UA RE393EA RE403EA RG896EA RG906EA
EZ473UA RE394EA RE404EA RG897EA RG907EA
EZ474UA RE395EA RE604AS RG898EA RG908EA
EZ475UA RE396EA RG889EA RG899EA RG909EA
RE384EA RE397EA RG890EA RG900EA RL322EA
RE385EA RE398EA RG891EA RG901EA RL323EA
RE386EA RE399EA RG892EA RG902EA RL324EA
RE387EA RE400EA RG893EA RG903EA
RE388EA RE401EA RG894EA RG904EA
RE389EA RE402EA RG895EA RG905EA


HP Pavilion dv61xx

RD167AV RP952EA RP967EA RR700EA RR716EA
RG568AV RP953EA RP968EA RR701EA RR717EA
RK415AV RP954EA RP969EA RR703EA RR718EA
RM473EA RP955EA RP970EA RR704EA RR719EA
RM474EA RP956EA RP971EA RR705EA RR720EA
RM475EA RP957EA RP972EA RR706EA RR722EA
RM476EA RP958EA RP973EA RR707EA RR723EA
RM477EA RP959EA RP974EA RR708EA RR724EA
RM478EA RP960EA RP975EA RR709EA RR725EA
RM479EA RP961EA RP976EA RR710EA RR726EA
RM480EA RP962EA RP977EA RR711EA RR727EA
RM481EA RP963EA RP978EA RR712EA RW786EA
RM482EA RP964EA RP979EA RR713EA
RP950EA RP965EA RP980EA RR714EA
RP951EA RP966EA RR698EA RR715EA


HP Pavilion dv62xx

GD796EA RW773EA RW785EA RY603EA RY616EA
GD797EA RW774EA RW790EA RY604EA RY617EA
GD799EA RW775EA RW791EA RY605EA RY618EA
RK654AV RW776EA RW792EA RY606EA RY620EA
RW114AS RW777EA RW793EA RY607EA RY621EA
RW767EA RW778EA RY596EA RY608EA RY622EA
RW768EA RW779EA RY597EA RY609EA RY623EA
RW769EA RW780EA RY598EA RY612EA RY624EA
RW770EA RW782EA RY599EA RY613EA RY625EA
RW771EA RW783EA RY600EA RY614EA RY626EA
RW772EA RW784EA RY602EA RY615EA


HP Pavilion dv63xx

GF643EA GF659EA GH784EA GH797EA GJ045EA
GF644EA GF662EA GH785EA GH798EA GJ046EA
GF645EA GF663EA GH786EA GH799EA GJ047EA
GF647EA GF664EA GH787EA GH802EA GJ048EA
GF649EA GF665EA GH788EA GH803EA GJ049EA
GF650EA GF666EA GH789EA GH804EA GJ050EA
GF651EA GF667EA GH790EA GH805EA GJ051EA
GF652EA GF668EA GH791EA GH807EA GJ052EA
GF653EA GF669EA GH793EA GH813EA GJ054EA
GF654EA GF670EA GH794EA GJ042EA GJ056EA
GF656EA GF673EA GH795EA GJ043EA GM474EA
GF657EA GH783EA GH796EA GJ044EA GM475EA
GF658EA


HP Pavilion dv90xx

RE364EA RE372EA RE380EA RR111EA RS553EA
RE365EA RE373EA RE381EA RR112EA RS554EA
RE366EA RE374EA RE382EA RR113EA RS555EA
RE367EA RE375EA RE383EA RR114EA RS557EA
RE368EA RE376EA RG135AS RR115EA RZ595EA
RE369EA RE377EA RG137AS RR116EA
RE370EA RE378EA RR109EA RR117EA
RE371EA RE379EA RR110EA RR118EA


HP Pavilion dv92xx

RL015AV RS562EA RW755EA RY527EA RY531EA
RS558EA RW113AS RW756EA RY528EA
RS559EA RW753EA RW757EA RY529EA
RS560EA RW754EA RW759EA RY530EA


HP Pavilion dv93xx

GG543EA GG548EA GG555EA GH769EA RY543EA
GG544EA GG549EA GG556EA GH770EA
GG545EA GG550EA GH766EA GH771EA
GG546EA GG551EA GH767EA RY541EA
GG547EA GG552EA GH768EA RY542EA


Compaq Presario V3xxx

RD858AV RE271EA RE276EA RE281EA RX694AV
RD859AV RE272EA RE277EA RE282EA RZ833PA
RE268EA RE273EA RE278EA RN076EA
RE269EA RE274EA RE279EA RN077EA
RE270EA RE275EA RE280EA RX693AV


Compaq Presario V60xx

RE406EA RE409EA RE411EA
RE407EA RE409EA RE412EA
RE408EA RE410EA RE413EA


Compaq Presario V61xx

GD536AV RM485EA RM488EA RM491EA
RD181AV RM486EA RM489EA RS543EA
RM483EA RM487EA RM490EA RS544EA
RM484EA


Compaq Presario V62xx

GA673AV RS546EA RS549EA RW115AS
RJ637AV RS547EA RS550EA
RK664AV RS548EA RS551EA


Compaq Presario V63xx

GF816EA GF819EA GH815EA
GF817EA GF820EA GH816EA
GF818EA GH814EA

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================


If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.


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PostPosted: Tue Nov 16, 2010 6:02 pm 
Offline

Joined: Tue Nov 16, 2010 5:12 pm
Posts: 1
Laptop Make: HP
Model: Pavilion dv7-1004ea
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 670
Date Purchased: 12 Apr 2009
Date Failed: 05 Nov 2010
Hi Lapcure,

My Laptop has a faulty NVIDEA GPU (9600M GT) which you can add to your list.

I purchased it from Tesco Direct and it was less than 18 months old when I had the problem with the graphics card (Black Screen).

At first Tesco Direct and HP did not want to know so I am now filling out an Out of Warranty Form from Tesco Direct and sending it back to them with the Letterbeforeaction from yourselves.

Wish me Luck.


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PostPosted: Tue Nov 16, 2010 6:11 pm 
Offline
Site Admin

Joined: Tue Jun 09, 2009 6:54 pm
Posts: 7864
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
Hello Mick and welcome to our forum.

Sorry to hear that your laptop has failed.

You may be in for a bit of a battle with Tesco but if you are persistent then you will succeed.

Don't let them fob you off and stand your ground.

If you have any questions or if you need any help along the way then please let me know.

Best wishes

Paul
The Admin Team

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================


If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.


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 Profile  
Reply with quote  
PostPosted: Mon Sep 26, 2011 6:06 pm 
Offline

Joined: Mon Sep 26, 2011 5:41 pm
Posts: 2
Laptop Make: HP
Model: HP G60-125NR
Graphics Card: 8600M GS
Amount Paid: 729
Baird wrote:
:c thanks your post.
hi -- i have got HP g60-125nr laptop (not mentioned in the above lists) in 2008 october and iam facing the same problem as mentioned above (screen black out).. can someone pls advise on the future course of action??


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PostPosted: Mon Sep 26, 2011 7:24 pm 
Offline
Site Admin

Joined: Tue Jun 09, 2009 6:54 pm
Posts: 7864
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
Hello Aabhatt1 and welcome to our forum.

Sorry to hear that your laptop has failed.

Your laptop contains an Nvidia 8200 GPU and the problem could be due to either the GPU itself or the underying BGA grid.

Please could you let me know who you purchased the laptop from and the method of payment and I will advise further.

Best wishes

Paul
The Admin Team

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================


If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.


Top
 Profile  
Reply with quote  
PostPosted: Tue Sep 27, 2011 9:52 pm 
Offline

Joined: Mon Sep 26, 2011 5:41 pm
Posts: 2
Laptop Make: HP
Model: HP G60-125NR
Graphics Card: 8600M GS
Amount Paid: 729
Thanks for your reply Paul. I bought it at Bestbuy store and paid by credit card. Thanks


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PostPosted: Tue Sep 27, 2011 10:41 pm 
Offline
Site Admin

Joined: Tue Jun 09, 2009 6:54 pm
Posts: 7864
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
Hello Aabhatt1,

If that is Bestbuy in the USA then the law is very different to the law here in the UK.

Here we enjoy protection with the Sale Of Goods Act which gives customers clear rights which last for up to six years.

Unfortunately things are very different in the States and the law can be different from State to State.

I would advise that you get some free legal advice to see what options are available to you.

There have been numerous successful court cases in the States to the outlook is positive. You just need formal legal advice to confirm that this is the case in your State.

I am sorry that I cannot be more specific with my advice.

I wish you the best of luck and please keep us updated on your progress.

Best wishes

Paul
The Admin Team

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================


If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.


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The Nvidia Defect, Defective Nvidia, HP Nvidia Defect, Failed Nvidia, Nvidia Problems

HP laptop problems - HP laptop display problems - HP laptop hot/overheating - HP laptop lost wireless - HP laptop can't detect wireless card - Video Problems - Black screen - Distorted video - No Display



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