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Author Message
 Post subject: The Sale Of Goods Act
PostPosted: Thu Jun 18, 2009 8:40 pm 
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Joined: Tue Jun 09, 2009 6:54 pm
Posts: 7864
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
You have rights when purchasing goods from any retailer.

Over and above the rights granted by the Sale of Goods Act, you also have your statuatory rights.

Your statutory rights apply for six years from the date of purchase (five years Scotland) and are in addition to any warranty that came with the laptop.

The Sale of Goods Act 1979 is fundamental and says that goods including laptops must be:

Of Satisfactory Quality
This includes fitness for purpose, life expectancy, and finish taking into account the price paid and the type and age of the laptop.

For example, a cheap second-hand laptop might be expected to have a shorter life expectancy than a brand new £1200 laptop.

When the warranty has expired it seems to be normal practice for retailers to simply shrug their shoulders and say they cannot do anything.

There is no mention of your statutory rights!

The Sale Of Goods Act is very important though.

I quote from this act:-

(2A) For the purposes of this Act, goods are of satisfactory quality if they meet the standard that a reasonable person would regard as satisfactory, taking account of any description of the goods, the price (if relevant) and all the other relevant circumstances.

Now, the important term in the above quote is:-

"goods are of satisfactory quality if they meet the standard that a reasonable person would regard as satisfactory"

Would a reasonable person consider a laptop with a defective Nvidia chip as being of "satisfactory quality"?

I think not!

Quoting further from the act:-

(2B) For the purposes of this Act, the quality of goods includes their state and condition and the following (among others) are in appropriate cases aspects of the quality of goods—

(a) fitness for all the purposes for which goods of the kind in question are commonly supplied,

(b) appearance and finish,

(c) freedom from minor defects,

(d) safety, and

(e) durability.

The laptops fail to adhere to point (a) above. With a defective Nvidia chip they are not fit.

The laptops fail to adhere to point (c) above. A defective Nvidia chip is a little more than a minor defect.

The laptops also, in my opinion, fail to meet point (d) above. Laptops with these chips are reported to be reaching temperatures in excess of 104°C now that is HOT and in my opinion far from safe.

Would you want that to sit on your lap whilst browsing Google?

A Full copy of the Sale Of Goods Act is available here

A very interesting BBC article is available here - A very interesting read.

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