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PostPosted: Mon Mar 29, 2010 8:27 pm 
Site Admin

Joined: Tue Jun 09, 2009 6:54 pm
Posts: 7864
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0

I have been asked by a number of members for help completing the Allocation Questionnaire so I thought that it would be good to compile a step by step guide to completing it and here it is.

Ok, so you have receive the Allocation Questionnaire from the courts and you are now ready to complete it.

Page 1 of the document should look like this:-


In the first box which says "Completed by, or on behalf of" enter your name.

At Section A, titled "Mediation" Whilst I would normally suggest a 'No' here it might be worth saying Yes if the defence has been filed by a solicitor and this is the first contact that you have had with the solicitor.

(The reason for this is because the solicitor has probably only been given the claim form and the bare details of the previous contact. There is a possibility that, once they've had a good look at the information, they may realise that the retailer hasn't got a chance and persuade them to settle.)

At Section B, titled "Location Of Hearing" If it's not at your local County Court (court staff sometimes make mistakes) then select Yes with the reason being: 'The Claimant is a party in person whereas the Defendant is a company. I therefore request that the claim is transferred to my local County Court as required under 12.2 of the Money Claim Online Practice Direction'.

At Section C, titled "Track" Select YES

Ok, that's page 1 complete.

Onto page 2.


At Section D, titled "Witnesses" you should select NO

At Section E, titled Experts" Select YES to be able to use your report at the hearing.

In the box that asks what the report deals with you should enter the following:-

The report I have proves conclusively that the laptop I purchased is inherently defective. The engineer who provided the report has tested my laptop and the results of those tests are irrefutable.

If you have not already sent a copy of the report to the court then it is a good idea to include a copy with the Allocation Questionnaire.

Select YES to the question "Have you already obtained an experts report"

Select YES to the question "If yes have you given a copy of that report to the other party"

Select NO to the question "In addition to using an experts report do you want....."

Don't put anything into the box titled "If yes give your reasons why you think....."

Don't put anything into the box titled "The court may order the appointment of a......"

At Section F, titled "Hearing" Select either YES or NO depending on whether or not there are any dates that you would not be able to attend.

At the question "Will you be using an interpreter" Select either YES or NO if you will use an interpreter.

Ok, that's page 2 complete.

Onto page 3.


At Section 3, titled "Other Information" you should enter something like the following:-

I purchased my laptop on <enter date purchased> from the defendant. On <enter date failed> my laptop failed due to an inherently defective Nvidia GPU. I researched the problem and found that his issue is affecting tens of thousands of laptops worldwide and is a known fault. Nvidia have admitted the defect in several SEC (Securities and Exchange Commission) filings (copies available).

There are a myriad documents and websites that fully document this problem and manufacturer's forums are flooded with complaints from customers with the same laptop as mine who are experiencing the same inherent defect.

I have obtained an engineers report which conclusively proves my laptop is inherently defective and have made that available to the defendant.

You can add to that or enter your own information in. The above is only an example of what you can enter.

At section H, titled "Fees" you should enter yes or no depending on whether your claim exceeds £1500.

At section I, titled "Signature" simply sign and date the form.

The final page is just notes to help you complete the form.


And that's it.

You should take a copy of the completed form if you can and then return it to the courts.

Then just sit back and wait for a response.

If you have any questions or queries then please let me know.

Good luck and best wishes

The Admin Team

Calculate the minimum refund that you would be entitled to.
Why you should not accept a repair
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Do you need an engineers report?

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Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.

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