The Nvidia Defect Forum


The UK's Only Dedicated Forum For Owners Of Laptops Crippled With The Nvidia Defect.


Defective Nvidia GPU? - HP Nvidia Defect? Blank Screen problems? Laptop Display Problems?
Laptop hot/overheating? - Laptop can't detect wireless card?

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 Post subject: Success against Ebuyer
PostPosted: Thu Feb 07, 2013 8:38 pm 
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Joined: Sun Jan 13, 2013 9:00 pm
Posts: 1
Laptop Make: HP
Model: Compaq 6735s
Graphics Card: Unknown
Purchased From: Website Sale
Amount Paid: 364
Date Purchased: 08 May 2009
Date Failed: 29 Dec 2012
Purchased a HP 6735s Laptop from Ebuyer 08/09/2009

This worked fine until 29th December 2012 – When the screen went blank & the cap locks blinked 5 times. Searched the internet & found this forum

Friday 11th January 2013 spoke to Paul at Lapcure who again directed me to this forum

Friday 11th January 2013 Phoned Ebuyer helpline who said it was only guaranteed 1 year

Monday 14th January – Typed up the “Letter before action” gave them 14 days noticed not 7 and addressed it to the Chief Executive of Ebuyer and posted it special delivery ( cost me £5.90p )

Ebuyer arranged for Parcel Force to pick up the laptop free of charge on Monday 21st January for them to inspect it.

By the end of that week I was credited £160.71p and the cheque arrived yesterday.

So thanks to Paul,and everyone else on the forum, and to Ebuyer for their prompt and hassle free response.


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PostPosted: Thu Feb 07, 2013 8:41 pm 
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Site Admin

Joined: Tue Jun 09, 2009 6:54 pm
Posts: 7864
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
Hello Alan,

Well done on your success. :! :! :! :!

I am really pleased that you have managed to reach this positive resolution without too much hassle.

I am also really pleased that you found my forum and that I was able to help you reach this positive resolution.

Good luck and best wishes for the future.

Paul
The Admin Team

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