Author
Message
Other Retailers & General Help & Discussion Topic: Play.com - HP G6032EA wireless networking disappeared
ralphy
Posted: Sun Sep 05, 2010 9:32 pm
Replies: 37 469
I have raised this question before ..... why should they have the laptop back ? if it is expected that the laptop should last 5 years (and even this is questionable) and then it died right on the 5 year anniversary, then YOU would have the dead laptop to sell as parts after its expected life span ,....
Other Retailers & General Help & Discussion Topic: Play.com - HP G6032EA wireless networking disappeared
robbttf
Posted: Sun Sep 05, 2010 11:29 am
Replies: 37 469
Quick update. Whilst on the phone to Play.com earlier they asked me to phone HP etc etc again. I went through the motions, got a name of the support lady at HP and phoned Play.com back. After explaining again and being on hold for a while, I was told I would get an e-mail shortly. I hang up and wai...
HP Direct Topic: HP G6000
Lapcure
Posted: Thu Sep 02, 2010 7:25 pm
Replies: 17 277
Hello Mel, Well that certainly looks like the first stages of the Nvidia defect. The loss of wireless is usually closely followed by the complete failure of the GPU. You should now contact the retailer from where you purchased the laptop and tell them that your laptop ...
HP Direct Topic: HP G6000
melyosh
Posted: Thu Sep 02, 2010 7:14 pm
Replies: 17 277
Hi Paul. Thanks for the reply. The wireless LED is now orange.. forever. There is no exclamation mark or visible wireless card in the device manager. As the laptop was under warranty, I contacted hp directly and the repair was made by an accredited ...
Other Retailers & General Help & Discussion Topic: Play.com - HP G6032EA wireless networking disappeared
Lapcure
Posted: Thu Sep 02, 2010 6:50 pm
Replies: 37 469
Thanks, but have just come across a problem already. I cannot start a small claims action on the moneyclaim.gov site as Play.com is registered to a Jersey Address, and all addresses for small claims have to be UK addresses. It won't let me use their address to start a claim. Does anyone know of any...
Other Retailers & General Help & Discussion Topic: Play.com - HP G6032EA wireless networking disappeared
Lapcure
Posted: Thu Sep 02, 2010 6:47 pm
Replies: 37 469
Hello David, Well done on your impending success :! :! :! :! I think that you can safely say that the money is as good as in the bank. :D They may even let you keep the laptop, which should fetch reasonable money as spares on Ebay. Well done again and I am glad we could have helped you reach this po...
HP Direct Topic: HP G6000
Lapcure
Posted: Thu Sep 02, 2010 6:28 pm
Replies: 17 277
Hello Mel and welcome to our forum. Sorry to hear of the problems you are experiencing with your laptop. When you say your wireless has stopped working, is the wireless LED blue or orange? Is the wireless card visible in device manager? Are there any entries in the device manager that ...
Other Retailers & General Help & Discussion Topic: Play.com - HP G6032EA wireless networking disappeared
Tucks
Posted: Thu Sep 02, 2010 2:43 pm
Replies: 37 469
Quick update. Whilst on the phone to Play.com earlier they asked me to phone HP etc etc again. I went through the motions, got a name of the support lady at HP and phoned Play.com back. After explaining again and being on hold for a while, I was told I would get an e-mail shortly. I hang up and wait...
Other Retailers & General Help & Discussion Topic: Play.com - HP G6032EA wireless networking disappeared
robbttf
Posted: Thu Sep 02, 2010 2:20 pm
Replies: 37 469
Thanks, but have just come across a problem already. I cannot start a small claims action on the moneyclaim.gov site as Play.com is registered to a Jersey Address, and all addresses for small claims have to be UK addresses. It won't let me use their address to start a claim. Does anyone know of any ...
Other Retailers & General Help & Discussion Topic: Play.com - HP G6032EA wireless networking disappeared
Tucks
Posted: Thu Sep 02, 2010 10:24 am
Replies: 37 469
I am on the phone to Play.com as I am reading your post.
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