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 Forum: Other Retailers & General Help & Discussion   Topic: Acer Aspire 5920G - Nvidia GPU defect

Posted: Sun Apr 28, 2013 5:06 pm 

Replies: 4
Views: 1583


... contain an inherent defect. Ho did you pay for the laptop? If you paid by credit card then you could also pursue the card company for a "Section 75" refund. The first thing you need to do is to contact Amazon to report the failure of your laptop. You should tell them that the laptop ...

 Forum: Comet   Topic: Sony VGN-FZ21E

 Post subject: Re: Sony VGN-FZ21E
Posted: Mon Apr 15, 2013 9:46 pm 

Replies: 4
Views: 2527


... in your model of laptop so that adds further weight to your potential claim. The good news is that as Comet have ceased trading you can now file a Section 75 claim against the credit card company as they are jointly and severally liable with Comet for the premature failure of your laptop. You will ...

 Forum: Comet   Topic: HP G6000 with faulty GPU

Posted: Mon Apr 01, 2013 7:29 pm 

Replies: 1
Views: 2609


... date of purchase in which to file a claim when the product in question contains an inherent defect. There is a template letter in the downloads section of this forum which you should download, edit with your details and then send to the credit card company via recorded delivery. That letter ...

 Forum: PC World/Dixons/Currys   Topic: HP dv9689ea Graphics Failure

Posted: Wed Mar 06, 2013 7:00 pm 

Replies: 20
Views: 4118


... as that means that if the retailer refuses to comply with their legal obligations to you then you can pursue the credit card company for a "Section 75 refund" as the card company is jointly and severally liable to you in situations like this. The first thing you need to do is to contact ...

 Forum: Other Retailers & General Help & Discussion   Topic: Viking Direct

 Post subject: Re: Viking Direct
Posted: Sun Feb 24, 2013 6:42 pm 

Replies: 50
Views: 8027


... The letter that you need to send to the credit card company is as follows:- Dear Sir or Madam, Account number: [insert credit card number] Ref: Section 75 of the Consumer Credit Act 1974 I am writing to request that you reimburse me the value of [enter amount] as [select from full payment for ...

 Forum: Other Retailers & General Help & Discussion   Topic: Acer Aspire 7720G

 Post subject: Re: Acer Aspire 7720G
Posted: Thu Feb 21, 2013 7:26 am 

Replies: 10
Views: 2166


... trading and due to the Consumer Credit Act which holds the credit card company jointly and severally liable in such cases you should now file a Section 75 claim with the card company. There is a template letter on this forum that you should download and send to the card company via recorded ...

 Forum: Other Retailers & General Help & Discussion   Topic: Viking Direct

 Post subject: Re: Viking Direct
Posted: Mon Feb 18, 2013 10:46 pm 

Replies: 50
Views: 8027


... has been signed for? If it has indeed been signed for then the next step is to get your wife to contact the credit card company in order to file a Section 75 claim. Your wife will need to start the claim as she is the card holder but she can then request that all future communications should be ...

 Forum: Other Retailers & General Help & Discussion   Topic: Upgraded GPU on Acer 5920G from Nvdia to ATI but have probs

Posted: Fri Feb 08, 2013 4:12 pm 

Replies: 1
Views: 1453


... click your mouse and select "Manage". When the computer management console opens select "Device Manager" in the left hand section of the console. Once you have done this you will see a list of installed devices displayed in the centre panel. Look down the list and you will ...

 Forum: Comet   Topic: Re: Compaq Presario CQ60 failure

Posted: Tue Feb 05, 2013 7:52 pm 

Replies: 14
Views: 3498


... that your laptop has failed. It is sad to hear that you purchased from Comet but excellent news that you paid on credit card. The beauty of the Section 75 rule means that in the case of breach of contract, which this is, then they are jointly and severally liable with the retailer. You do not ...

 Forum: Comet   Topic: Re: Compaq Presario CQ60 failure

Posted: Tue Feb 05, 2013 7:21 pm 

Replies: 14
Views: 3498


... but we're pretty sure it was bought by a credit card. What's the best route to claim against the credit card company under the credit card act section 75? Do they have to pay up when they have no way of recouping their loss as the company is in administration? Also this NVIDIA settlement upon ...
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