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Forum: Success Stories Topic: SUCCESS!!! Laptops Direct, Samsung R700

Adamski

Post subject: SUCCESS!!! Laptops Direct, Samsung R700

Posted: Thu Jun 06, 2013 8:17 am

Replies: 1
Views: 657

... the laptop was fitted with an inherently defective part and, therefore (Sale of Goods Act etc etc), I was entitled to a refund or like-for-like replacement. After more than a week of arguing, I emailed them to say "Ok, we're getting nowhere, please return my laptop and we'll settle the ...

Forum: Other Retailers & General Help & Discussion Topic: NVidia Defect in XPS 1530m from India

vishyme

Post subject: Re: NVidia Defect in XPS 1530m from India

Posted: Thu May 09, 2013 11:41 am

Replies: 9
Views: 2010

... withing 1 year extension of warranty provided by Nvidia and can not be extended to my laptop which is 4 and half years old is not liable for free replacement. He is telling this in spite of me stating that the Nvidia graphics card had inherent defect. And when i stated that Dell should give warranty ...

Forum: Other Retailers & General Help & Discussion Topic: DELL XPS M1530 faulty graphics chip?

Ruglud

Post subject: Re: DELL XPS M1530 faulty graphics chip?

Posted: Wed May 01, 2013 11:07 pm

Replies: 29
Views: 6453

... thinking, what's the point of getting a repair if it's going to fail again - I may as well refuse this and send them the second letter to pursue a replacement / refund. Even if I only get the pro-rated refund as per the calculator here, at least I'll have some cash to put towards a new laptop, ...

Forum: Other Retailers & General Help & Discussion Topic: Acer Aspire 7720-6381 GPU failure NVIDIA 8600M GT

Lapcure

Post subject: Re: Acer Aspire 7720-6381 GPU failure NVIDIA 8600M GT

Posted: Mon Apr 29, 2013 10:23 pm

Replies: 2
Views: 2736

... as to whether they accept this or not. 4. How can I repair the laptop? Should I change the video card? Which video card would you recommend as replacement, I am looking for a budget card. If you were to replace the VGA card then I would recommend going for one that incorporates an ATI GPU rather ...

Forum: Other Retailers & General Help & Discussion Topic: Dell XPS M1530

Lapcure

Post subject: Re: Dell XPS M1530

Posted: Mon Apr 29, 2013 10:01 pm

Replies: 7
Views: 4040

... a hazard. You should now get straight back onto Dell and should demand an alternative resolution - namely either a pro-rated refund or a replacement laptop. You should also tell them that the repair which they have undertaken is potentially hazardous to yourself (you would burn your legs ...

Forum: Other Retailers & General Help & Discussion Topic: Acer Aspire 7720-6381 GPU failure NVIDIA 8600M GT

checho

Post subject: Acer Aspire 7720-6381 GPU failure NVIDIA 8600M GT

Posted: Mon Apr 29, 2013 6:42 pm

Replies: 2
Views: 2736

... I prove when the issue first occurred? 4. How can I repair the laptop? Should I change the video card? Which video card would you recommend as replacement, I am looking for a budget card. Thank you in advance for your time and cooperation.

Forum: Other Retailers & General Help & Discussion Topic: Dell XPS M1530 not working

Lapcure

Post subject: Re: Dell XPS M1530 not working

Posted: Sun Apr 28, 2013 5:10 pm

Replies: 25
Views: 5450

... only be entitled to a free repair. You would not be entitled to a pro-rated refund as it was not yourself who paid Dell. Dell do not tend to give replacement laptops in order to settle claims so I think that the replacement option is also a no-go. Still, a free repair is better than a lump of ...

Forum: Other Retailers & General Help & Discussion Topic: Dell XPS M1530 not working

Conecx

Post subject: Re: Dell XPS M1530 not working

Posted: Thu Apr 25, 2013 6:24 pm

Replies: 25
Views: 5450

... as this meant I was entitled to claim from Dell. I'm just a bit confused as to what I'm entitled to claim? Am I entitled to claim a full refund, a replacement or a nominal amount of money? Thanks

Forum: Other Retailers & General Help & Discussion Topic: DELL XPS M1530 faulty graphics chip?

Ruglud

Post subject: Re: DELL XPS M1530 faulty graphics chip?

Posted: Thu Apr 18, 2013 11:13 pm

Replies: 29
Views: 6453

... other than a Dell (and certainly not an HP...) I'll send my friend Rakshith a note on Friday and see what sort of warranty I would get on the replacement part, but I wont send it to Dell until I have the independent engineer report (that reminds me, I must give them a call and see how long ...

Forum: Other Retailers & General Help & Discussion Topic: DELL XPS 1730M with Dual-9800GT SLI over-heating

simonpants

Post subject: Re: DELL XPS 1730M with Dual-9800GT SLI over-heating

Posted: Thu Apr 18, 2013 9:32 am

Replies: 5
Views: 2888

... handler was so cool, crisp and a joy to talk to, that I thought he'd earned it :) I will report back further to let the avid readers know how the replacement goes. But hey ho, I guess having bought 3 DELL laptops over the last 5 years through the business gave me some kudos. And hey, the chap ...

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