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 Forum: Other Retailers & General Help & Discussion   Topic: alienware nvidia problem

Posted: Fri Aug 08, 2014 7:17 pm 

Replies: 3
Views: 6522

... exactly!!!! I am glad that Dell do not make cars! You have a very good case against Dell because the law states that any parts used to effect a repair have to be of merchantable quality. The fact that Dell have replaced the parts numerous times tells me that the parts they used were also inherently ...

 Forum: Other Retailers & General Help & Discussion   Topic: alienware nvidia problem

Posted: Fri Aug 08, 2014 2:18 pm 

Replies: 3
Views: 6522

... motherboard again May 2014 - Dell refuse to replace as parts on have 90d warranty. Complaint online to Technical complaints - They can only offer repair at cost of £750 o_O So i used your template, thank you very much, brilliant resources. Posted letter to Dell. I received a call today. The nice ...

 Forum: John Lewis   Topic: Sony laptop from John Lewis

Posted: Thu Mar 13, 2014 4:23 pm 

Replies: 4
Views: 7290

... the dreaded problem has returned (why on Earth would they place another known faulty component, or motherboard, back in the machine to warrant a repair). The machine's pretty much had its use now - it's a little old, the SD card reader has stopped working, the external USB drive is randomly recognised ...

 Forum: Other Retailers & General Help & Discussion   Topic: Dell XPS M1530 intermittent display problems - double images

Posted: Tue Mar 04, 2014 7:01 pm 

Replies: 2
Views: 10675

... yet organised the courier (as they rather inconveniently collect anytime between 9.00am and 6.30pm) I had come to the conclusion that a free repair from Dell was better than a poke in the eye with a sharp stick. Would you take different action? I bought the laptop direct from Dell and I paid ...

 Forum: Other Retailers & General Help & Discussion   Topic: Dell XPS M1530 intermittent display problems - double images

Posted: Tue Mar 04, 2014 5:28 pm 

Replies: 2
Views: 10675

Hello and welcome to my forum. Apologies for the delay in approving your post but it had been inadvertently identified as spam. The problem with repairs to these laptops is that, in general, the parts that are being used to affect a repair are often as defective as the parts they are replacing. ...

 Forum: Other Retailers & General Help & Discussion   Topic: Dell XPS M1530 intermittent display problems - double images

Posted: Thu Feb 27, 2014 11:20 am 

Replies: 2
Views: 10675

... corresponding with CS by email over the past week or so. "A refund or replacement of the system is not an option". I have been offered a repair "as an exception only", but only at their depot and it will only if they deem the problem is the NVidia GPU. I have asked for part ...

 Forum: Other Retailers & General Help & Discussion   Topic: Advice please - Dell XPS M1530 display issue

Posted: Sat Nov 30, 2013 1:55 pm 

Replies: 1
Views: 11509

... let alone a higher-end spec machine like the one she already has. So my questions here are: - What is the current situation with Dell carrying out repairs? Is it still the case that they will used second-hand / refurbished parts, and that it is still simply not possible to do a proper / guaranteed ...

 Forum: Other Retailers & General Help & Discussion   Topic: SONY VAIO VGN-AR71M with NVIDIA GeForce 8400M GT

Posted: Fri Nov 08, 2013 9:00 pm 

Replies: 2
Views: 12960

... affected). I got reply with list of models which not contained my AR71M, so basically answer was no. They offered my chargeable out of warranty repair. link to list -> I've checked ...

 Forum: Other Retailers & General Help & Discussion   Topic: 2 X Dell XPS 1530 Failures

 Post subject: 2 X Dell XPS 1530 Failures
Posted: Wed Nov 06, 2013 12:05 pm 

Replies: 0
Views: 11576

... Dell XPS 1530's both failed with the Nvidia fault within 2 weeks. Bought them both together at the same time in 2008. Dell have accepted they can repair foc but will not replace or refund. I also have 2 17" XPS laptops, so have spent considerable money with them. Their chairmans office have ...

 Forum: Other Retailers & General Help & Discussion   Topic: 2 Dell M1530 Laptops

 Post subject: 2 Dell M1530 Laptops
Posted: Wed Nov 06, 2013 11:35 am 

Replies: 0
Views: 11251

... each other in the last few weeks. Both showing symptons of failed Nvidia chips. I have emailed the chairmans office in Dell and they have accepted repair free of charge, however I would not accept this. They have now point blank refused to refund or replace the laptops. I have 4 bloody XPS laptops ...
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