Author
Message
Other Retailers & General Help & Discussion Topic: DV9565ea from Laskys
Lapcure
Posted: Sun Sep 05, 2010 2:35 pm
Replies: 9 199
... post. I think I will copy and sticky it for all to see as I think it covers a lot of points. I have a question: "If they agree on a refund etc. and ask me to send the laptop back then do I need to send the original box and CDs as well?". I'm asking because i haven't got these ...
Other Retailers & General Help & Discussion Topic: DV9565ea from Laskys
djkprojects
Posted: Sun Sep 05, 2010 1:05 pm
Replies: 9 199
Hello Paul, Thanks for your help. That's most apperciated. I have a question: "If they agree on a refund etc. and ask me to send the laptop back then do I need to send the original box and CDs as well?". I'm asking because i haven't got these with me as left abroad ...
Other Retailers & General Help & Discussion Topic: DV9565ea from Laskys
djkprojects
Posted: Sun Sep 05, 2010 2:58 am
Replies: 9 199
... All was fine until a week ago (i wasn't using it much anyway) where the WiFi adapter disappeared. I have sent an email to Laskys asking for a refund and referring to the Sale of Goods Act and Consumer Right Directive that say I'm can claim against them for a period of 6 years from the date ...
PC World/Dixons/Currys Topic: Toshiba Qosmio G40-10E
Lapcure
Posted: Sat Sep 04, 2010 8:30 pm
Replies: 13 288
... which was rejected. Does their offer of £275 include the cost of the engineers report or is that just for the laptop? I previously calculated your refund as being £250 excluding your consequential losses. You also stated previously that you had purchased this on a credit account that had attracted ...
Other Retailers & General Help & Discussion Topic: hp pavillion problems / currys/dixions
Lapcure
Posted: Sat Sep 04, 2010 8:00 pm
Replies: 26 420
... to take action when the goods in question are inherently defective. I would tell them that the only resolution you are interested in is either a refund or a replacement laptop as repairs are out of the question due to their unreliability. Send the report in and see what they say then pop back ...
Other Retailers & General Help & Discussion Topic: Just a few true facts as its getting bit silly here.
katar83
Posted: Sat Sep 04, 2010 10:51 am
Replies: 5 111
... Its easier to ignore the fact, people will buy more new laptops instead of keeping old ones for 10 years. There is no difference if they will refund your purchase. You're still probably a 1% of people who get a refund . The other 99% will buy another laptop and sell/bin the old one. Same applies ...
Other Retailers & General Help & Discussion Topic: Just a few true facts as its getting bit silly here.
Lapcure
Posted: Sat Sep 04, 2010 7:23 am
Replies: 5 111
... My advice still stands which is reject the offer of a repair as they are, on the whole, unreliable and prone to failure. Instead you seek a refund or replacement laptop. Best wishes Paul The Admin Team
Other Retailers & General Help & Discussion Topic: Taking Dell to Small Claims Court in the UK
stormeagle
Posted: Fri Sep 03, 2010 6:32 am
Replies: 3 119
... but that's another issue). I'm not even sure I can take them to UK Small Claims Court, but if I can, I'm not even going to be able to collect the refund /costs! EDIT: If I take Dell UK to Small Claims Court, they can just (correctly) say to the judge that I have no transaction with them. End of ...
Comet Topic: Acer aspire 5920g comet
Lapcure
Posted: Thu Sep 02, 2010 7:19 pm
Replies: 14 308
Hello Eremenko, Well, their response does not fill me with confidence. Especially when they said:- Comet are not offering a replacement or refund . If the fault can be identified as a known defect, Comet would investigate if there are any known fixes to the fault with a view to repairing the ...
Comet Topic: Acer aspire 5920g comet
eremenko
Posted: Thu Sep 02, 2010 12:13 pm
Replies: 14 308
... fault. As I am not an engineer, I would not be able to be specific as to what those tests are. At present, Comet are not offering a replacement or refund . If the fault can be identified as a known defect, Comet would investigate if there are any known fixes to the fault with a view to repairing ...
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