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Search found 3599 matches
Search term used: +refund Search these results:

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 Forum: Other Retailers & General Help & Discussion   Topic: This site's Refund Calculator

Posted: Sat May 18, 2013 9:20 pm 

Replies: 1
Views: 52


Hello, The six years relates to the time allowed to bring a claim when the goods are inherently defective. This is afforded to you under the Limitations Act 1980 and the Sale Of Goods Act 1979 (as amended). I hope the above helps. Good luck with the mediation and I look forward to your next update. ...

 Forum: Other Retailers & General Help & Discussion   Topic: This site's Refund Calculator

Posted: Fri May 17, 2013 12:21 pm 

Replies: 1
Views: 52


Question: Why is it 6 years that is used in the calculation?

Cheers,

Penry

PS I will soon be going into mediation with Dell's lawyers.

 Forum: Ebuyer   Topic: R.I.P another 6735s

 Post subject: Re: R.I.P another 6735s
Posted: Thu May 02, 2013 10:49 am 

Replies: 21
Views: 2503


... was happening and they replied to say a cheque had been raised for £146.89 ( I paid £409.99 May 2009). I had already told Hayley Andrew that a refund to the original card was not acceptable as I have not had that card since 2010 and last time they refunded for the 2008 lapop it was a pain, ...

 Forum: Other Retailers & General Help & Discussion   Topic: DELL XPS M1530 faulty graphics chip?

Posted: Thu May 02, 2013 6:34 am 

Replies: 16
Views: 4259


... where such a failure had taken place and that board was also supposed to have a "revised" chipset. If you were to receive a pro-rated refund then like you quite rightly stated it would not amount to much so is that worth having? A better idea would be to accept the repair and if it ...

 Forum: Other Retailers & General Help & Discussion   Topic: DELL XPS M1530 faulty graphics chip?

Posted: Wed May 01, 2013 11:07 pm 

Replies: 16
Views: 4259


... the point of getting a repair if it's going to fail again - I may as well refuse this and send them the second letter to pursue a replacement / refund. Even if I only get the pro-rated refund as per the calculator here, at least I'll have some cash to put towards a new laptop, which I wouldn't ...

 Forum: Other Retailers & General Help & Discussion   Topic: Dell XPS M1530

 Post subject: Re: Dell XPS M1530
Posted: Mon Apr 29, 2013 10:01 pm 

Replies: 7
Views: 2370


... and is potentially a hazard. You should now get straight back onto Dell and should demand an alternative resolution - namely either a pro-rated refund or a replacement laptop. You should also tell them that the repair which they have undertaken is potentially hazardous to yourself (you would ...

 Forum: Other Retailers & General Help & Discussion   Topic: Acer Aspire 5920G - Nvidia GPU defect

Posted: Mon Apr 29, 2013 8:35 am 

Replies: 4
Views: 1367


... Amazon at some point during today but first I wanted to ask you what should I expect from all this process? I mention this because I used your refund calculator and the minimum I am entitled to is £144 and cant stop but wonder if its all worth it. I just found out that the engineer report service ...

 Forum: Other Retailers & General Help & Discussion   Topic: Dell XPS M1530 not working

Posted: Sun Apr 28, 2013 5:10 pm 

Replies: 19
Views: 4590


... were not the original purchaser of the laptop then you would probably only be entitled to a free repair. You would not be entitled to a pro-rated refund as it was not yourself who paid Dell. Dell do not tend to give replacement laptops in order to settle claims so I think that the replacement ...

 Forum: Other Retailers & General Help & Discussion   Topic: Acer Aspire 5920G - Nvidia GPU defect

Posted: Sun Apr 28, 2013 5:06 pm 

Replies: 4
Views: 1367


... defect. Ho did you pay for the laptop? If you paid by credit card then you could also pursue the card company for a "Section 75" refund. The first thing you need to do is to contact Amazon to report the failure of your laptop. You should tell them that the laptop has failed due ...

 Forum: Other Retailers & General Help & Discussion   Topic: Dell XPS M1530 not working

Posted: Thu Apr 25, 2013 6:24 pm 

Replies: 19
Views: 4590


... ownership as this meant I was entitled to claim from Dell. I'm just a bit confused as to what I'm entitled to claim? Am I entitled to claim a full refund, a replacement or a nominal amount of money? Thanks
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