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 Forum: Ebuyer   Topic: 6735s laptop fail

nicospanas
 Post subject: 6735s laptop fail
Posted: Thu May 23, 2013 1:00 pm 

Replies: 0
Views: 45
... of the time I used it a lot. A couple of months ago the laptop started again the random shut downs, so I send it to an engineer, who replaced the GPU. But it remained faulty and it wont start anymore. The leds turn on and the caps lock flashes five times, but it stays like this, with black screen. ...

 Forum: Ebuyer   Topic: 6735s laptop fail

nicospanas
 Post subject: 6735s laptop fail
Posted: Thu May 23, 2013 12:57 pm 

Replies: 0
Views: 37
... of the time I used it a lot. A couple of months ago the laptop started again the random shut downs, so I send it to an engineer, who replaced the GPU. But it remained faulty and it wont start anymore. The leds turn on and the caps lock flashes five times, but it stays like this, with black screen. ...

 Forum: Other Retailers & General Help & Discussion   Topic: Dell XPS M1530 not working

Lapcure
Posted: Sat May 18, 2013 9:28 pm 

Replies: 19
Views: 4704
... replaced and these mainboards, according to Dell, were supposed to contain "revised chipsets". What you have described is typical of a GPU failure so quite how Dell can state to the contrary is beyond me. How on earth can the supervisor state that the fault could be caused by the "motherboard ...

 Forum: Other Retailers & General Help & Discussion   Topic: DELL XPS M1530 faulty graphics chip?

Ruglud
Posted: Thu May 16, 2013 9:28 am 

Replies: 19
Views: 4770
... 55-68c, plus the fan only kicks in when it reaches the high 60s so looks like they haven't done the BIOS update. Dell replaced the motherboard and GPU, replaced the LCD screen (not sure why) and replaced the faulty DVD drive free of charge. In all it took about a week from courier pick-up to courier ...

 Forum: PC World/Dixons/Currys   Topic: HP G6000 nothing on display

marka101
Posted: Fri May 10, 2013 4:26 pm 

Replies: 29
Views: 7932
Hi , new , just to add use the most shinny 1 pence you can find and sand paper down to give good surface contact between gpu and heat sink, the screw that holds the heat sink adjacent to the gpu the metal flap that the screw goes through bend up giving more better thermal conductance ...

 Forum: Ebuyer   Topic: R.I.P another 6735s

Lapcure
 Post subject: Re: R.I.P another 6735s
Posted: Mon May 06, 2013 8:04 pm 

Replies: 21
Views: 2560
... the Nvidia chip defect is a thing of the past and is not present in current models. There is however a problem with the solder used to bond the GPU's to the mainboard, though you would have to be very unlucky to purchase yet another defective laptop so you should be okay. Well done again Denise ...

 Forum: Other Retailers & General Help & Discussion   Topic: DELL XPS M1530 faulty graphics chip?

Ruglud
Posted: Thu May 02, 2013 11:04 pm 

Replies: 19
Views: 4770
... like I say though I have little to no confidence that this will be a proper fix. Is there any way of telling though when I get it back whether the GPU is a dodgy one? If I do have another failure though and go down the rout of suing Dell, what should I expect for a resolution on the case? BTW, ...

 Forum: Other Retailers & General Help & Discussion   Topic: DELL XPS M1530 faulty graphics chip?

Lapcure
Posted: Thu May 02, 2013 6:34 am 

Replies: 19
Views: 4770
... you should sue Dell for breach of contract. The breach of contract would be their false promise that the board would contain a "revised" GPU which was the only reason you accepted the repair. Alternatively you could accept the repair and then promptly sell the laptop as that would return ...

 Forum: Other Retailers & General Help & Discussion   Topic: Acer Aspire 5920G - Nvidia GPU defect

Lapcure
Posted: Tue Apr 30, 2013 10:16 pm 

Replies: 4
Views: 1710
Hello Luis, What Amazon have told you is absolute baloney as they are solely responsible for the failure of your laptop and Acer have absolutely no obligation to you. It riles me when companies such as Amazon feed their customers with baloney like this. They really should know the law and if they do...

 Forum: Other Retailers & General Help & Discussion   Topic: Acer Aspire 5920G - Nvidia GPU defect

lfse1982
Posted: Tue Apr 30, 2013 9:38 am 

Replies: 4
Views: 1710
Hello Paul, As expected, the customer services guy was not properly trained to deal with this kind of complaint. He basically stated that Amazon is liable only within the first year of purchase and that I should contact Acer about the issue, there was no point in arguing with this guy. Therefore, I ...
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