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 Forum: Other Retailers & General Help & Discussion   Topic: Dell XPS M1530 not working

Posted: Tue Jun 11, 2013 6:49 pm 

Replies: 25
Views: 5468


... Have you obtained an engineers report yet and if so what were the contents? At this stage, as Dell are playing hard ball, you will need to submit evidence that the failure of your laptop is directly linked to the Nvidia defect. Please let me know and I will advise further. Best wishes Paul The ...

 Forum: Other Retailers & General Help & Discussion   Topic: Asus g1s black screen sob story

Posted: Fri May 31, 2013 7:51 pm 

Replies: 49
Views: 13472


... refute the veracity of the information in your report then they would certainly not have settled your claim. They have not offered one shred of evidence to prove that your laptop failed for any reason other than that which I stated which must prove that they concur with my findings. In any event, ...

 Forum: Ebuyer   Topic: 6735s laptop fail

 Post subject: Re: 6735s laptop fail
Posted: Mon May 27, 2013 8:48 pm 

Replies: 1
Views: 1435


... owners of your model of laptop and this forum is awash with stories confirming that. Whilst Ebuyer "may" try and refute your claim the evidence is overwhelming so be persistent and you will succeed. If you have any questions or if you need any advice then please do not hesitate to ask. ...

 Forum: Ebuyer   Topic: 6735s laptop fail

 Post subject: Re: 6735s laptop fail
Posted: Mon May 27, 2013 8:47 pm 

Replies: 1
Views: 1401


... owners of your model of laptop and this forum is awash with stories confirming that. Whilst Ebuyer "may" try and refute your claim the evidence is overwhelming so be persistent and you will succeed. If you have any questions or if you need any advice then please do not hesitate to ask. ...

 Forum: Comet   Topic: Sony VGN-FZ21E

 Post subject: Re: Sony VGN-FZ21E
Posted: Tue Apr 16, 2013 9:35 pm 

Replies: 4
Views: 3892


... where the credit card company have paid out for laptops that had failed due to the defect. Simply search this forum and you will find a wealth of evidence. It is likely that they will want an engineers report to confirm the cause of the failure, though this expense is known as a "consequential ...

 Forum: Comet   Topic: Sony VGN-FZ21E

 Post subject: Re: Sony VGN-FZ21E
Posted: Mon Apr 15, 2013 10:32 pm 

Replies: 4
Views: 3892


Thanks Paul, I will print out the letter and let you know how I get on.
Have you had many stories on the credit card companies paying out?
Are they likely to need an engineers report or is the Sony admission likely to be enough evidence?

Cheers

Matt

 Forum: Other Retailers & General Help & Discussion   Topic: LaptopsDirect.co.uk and evidence of fault

Posted: Mon Apr 08, 2013 8:02 pm 

Replies: 3
Views: 2421


Hello John, Well done on your success. :! :! :! :! I am really pleased that you have managed to reach this positive resolution so well done to you. I am also pleased that you found my forum and that I was able to help you. I cannot believe that they had your laptop for eight months without contactin...

 Forum: Other Retailers & General Help & Discussion   Topic: LaptopsDirect.co.uk and evidence of fault

Posted: Mon Apr 08, 2013 9:06 am 

Replies: 3
Views: 2421


:! SUCCESS :! I know it's been a while but ... Having sent my laptop to LaptopsDirect (for them to confirm the defect) they didn't bother to contact me again. I let the situation slip for quite some time (~8 months) before writing to them again essentially accusing them of stealing it from me! This ...

 Forum: Other Retailers & General Help & Discussion   Topic: Asus g1s black screen sob story

Posted: Sun Apr 07, 2013 8:24 pm 

Replies: 49
Views: 13472


... courts. If you are not prepared to settle my claim then please return the laptop without delay so that I may have it examined for corroborating evidence to support my claim. Please would you confirm your decision within the next fourteen days so I know the position of my claim. Pop your details ...

 Forum: Other Retailers & General Help & Discussion   Topic: Asus g1s black screen sob story

Posted: Sat Apr 06, 2013 10:58 am 

Replies: 49
Views: 13472


... their comment that "The reported fault has not been confirmed by the manufacturer or by the the retailer of the goods." Do they have any evidence to substantiate their claim that the fault has not been confirmed by Asus? This forum is awash with posts about the G1S model of laptop and ...
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