Author
Message
Comet Topic: DV2699ea bought from Comet
Lapcure
Posted: Fri Aug 27, 2010 7:12 pm
Replies: 11 195
Hello Cardiffdude, Why not email Comet this link:- http://tinyurl.com/32f4fp2 and ask them why the BIOS in your laptop was tweaked to switch the fans on 24/7 if it were not for potential overheating problems in your laptop? Furthermore, they are wrong when they said:- You have stated ...
Comet Topic: Advice needed
Lapcure
Posted: Mon Aug 23, 2010 6:57 pm
Replies: 15 211
... efforts to receive refunds for inherently defective laptops they have purchased and I am very confident of a successful outcome. I have only tweaked your letter slightly, what do you think? Best wishes Paul The Admin Team
Comet Topic: My claim with Comet has begun - am I wasting my time?
daveyboy
Posted: Mon Aug 09, 2010 7:25 pm
Replies: 12 363
Hi all I have just submitted my claim form with the SCC, finally! It wasn't too bad. I used Pauls guidance and templates and tweaked accordingly. Just to let you know Paul, the claims forms have now altered on the moneygov website. The instructions and screenshots you have still help ...
PC World/Dixons/Currys Topic: HP Touchsmart 790
Lapcure
Posted: Wed Jul 14, 2010 6:27 pm
Replies: 15 540
... are not affected by this problem. HP still continue to offer, either as a free repair or as a paid for repair, boards that have had the BIOS's tweaked to switch the fans on 24/7 and claim that they are now fixed. If that is not misrepresentation I don't know what is. Good luck and best wishes ...
PC World/Dixons/Currys Topic: PC World and HP DV2820ea with 8400 card
Lapcure
Posted: Wed May 12, 2010 10:15 pm
Replies: 20 592
... a responsibility to rectify this. What are they trying to say? That they can sell you an inherently defective laptop that has already been "tweaked " by HP so that it will work past its warranty date only to be then told that you cannot reject the goods? Is this really a high street ...
Other Retailers & General Help & Discussion Topic: Hi all – new round here – anyone had any success from Dell?
Lapcure
Posted: Wed Apr 21, 2010 4:50 pm
Replies: 29 790
... not. What do you think "completely reworked chipset" means? He did not say "completely new board"! I wonder if they have just tweaked their old boards as there is no evidence to suggest that the part number they quote is a new board. The board that relates to that part number ...
Comet Topic: Compaq F504EA Not Turning On
Lapcure
Posted: Thu Feb 18, 2010 8:15 pm
Replies: 53 963
... from my work here I run a laptop repair company and see literally 100's of laptops and mainboards that have the Nvidia defect. Some have been tweaked at the time of manufacture or shortly after. The tweak involves the use of red epoxy glue that is run around the Nvidia GPU to try to stop it ...
Comet Topic: Comets Letter To Customer Offering A Repair
Lapcure
Posted: Sun Feb 14, 2010 8:46 am
Replies: 3 280
... Packard) have also told us that they have redesigned the motherboard, which is now free from the original Nvidia Defect and is no longer "tweaked ". " How have they managed this? Have they redesigned the Nvidia GPU itself as that is root cause of the problem? The fact that the ...
PC World/Dixons/Currys Topic: HP DV2799EA special edition
Lapcure
Posted: Fri Feb 12, 2010 2:51 pm
Replies: 31 1074
... then you should proceed with your action. Don't let them fob you off because that is all they are really good at. Remember, your mainboard was tweaked prior to sale. This means that they were well aware of the potential for the catastrophic failure of your mainboard yet tried to cover it up ...
Comet Topic: HP G6031EA wireless and overheating problems
barryt
Posted: Thu Feb 04, 2010 3:31 pm
Replies: 40 1348
... of a lull in communications due to Xmas/New Year, snow/ice, getting Laptop inspected and reported on (thanks Paul), letter before action drafted, tweaked (again thanks Paul) and sent off to Comet Head Office. I/we have now received their response. Suffice to say what was by now expected of them....Sorry ...
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