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 Forum: Other Retailers & General Help & Discussion   Topic: alienware nvidia problem

Posted: Fri Aug 08, 2014 2:18 pm 

Replies: 3
Views: 6521

... to replace as parts on have 90d warranty. Complaint online to Technical complaints - They can only offer repair at cost of £750 o_O So i used your template, thank you very much, brilliant resources. Posted letter to Dell. I received a call today. The nice man tried to explain that they couldn't ...

 Forum: Comet   Topic: Sony VGN-FZ21E

 Post subject: Re: Sony VGN-FZ21E
Posted: Mon Apr 15, 2013 9:46 pm 

Replies: 4
Views: 8849

... for the premature failure of your laptop. You will need to send an initial letter to the credit card company to start the ball rolling. There is a template letter in the downloads section of this forum which you can download, edit with your details and then send to the credit card company. That ...

 Forum: Comet   Topic: HP G6000 with faulty GPU

Posted: Mon Apr 01, 2013 7:29 pm 

Replies: 1
Views: 6445

... you have six years from the date of purchase in which to file a claim when the product in question contains an inherent defect. There is a template letter in the downloads section of this forum which you should download, edit with your details and then send to the credit card company via ...

 Forum: PC World/Dixons/Currys   Topic: HP dv9689ea Graphics Failure

Posted: Thu Mar 07, 2013 7:35 pm 

Replies: 20
Views: 14845

Hello Steve, From memory the card companies offer about the same, which is usually based on five to six years anticipated usage. There is a template letter available on this forum that you can download, edit and then send to the card company. That is available here:- ...

 Forum: Other Retailers & General Help & Discussion   Topic: HP Touchsmart iq700

 Post subject: Re: HP Touchsmart iq700
Posted: Wed Mar 06, 2013 7:05 pm 

Replies: 1
Views: 5424

... If you follow my advice in that guide then you will be successful. Where the above guide and accompanying template letters refers to a laptop you should replace this word with the word PC. I hope the above helps. If you have any questions or if you need ...

 Forum: Other Retailers & General Help & Discussion   Topic: Acer Aspire 7720G

 Post subject: Re: Acer Aspire 7720G
Posted: Thu Feb 21, 2013 7:26 am 

Replies: 10
Views: 6513

... holds the credit card company jointly and severally liable in such cases you should now file a Section 75 claim with the card company. There is a template letter on this forum that you should download and send to the card company via recorded delivery and that is available here:- ...

 Forum: Other Retailers & General Help & Discussion   Topic: Viking Direct

 Post subject: Re: Viking Direct
Posted: Tue Feb 19, 2013 10:52 pm 

Replies: 50
Views: 23980

Hello Jocks

There is a template letter on this website to send to the credit card company when the retailer is behaving obstinately and that is here:- Letter_to_CC-2.pdf

I hope the above helps.

Any questions please let me know.

Best wishes

The Admin Team

 Forum: PC World/Dixons/Currys   Topic: Aldi (retailer) - Medion 96630 - Nvidia 9300m

Posted: Wed Feb 13, 2013 5:42 pm 

Replies: 12
Views: 9719

... and they would offer me a 25% refund. I declined this offer and said it wasn't good enough considering it failed after 3 years. I then used the template you kindly provided and sent a tweeked Letter Before Action highlighting Medions poor service to Aldi Head Office. This was posted at 1800 ...

 Forum: PC World/Dixons/Currys   Topic: Aldi (retailer) - Medion 96630 - Nvidia 9300m

Posted: Sat Feb 09, 2013 9:50 am 

Replies: 12
Views: 9719

... she refuses to put me through to the engineer but says she will get him to call me. :b He doesn't. I am now going to use the letter before action template on here that you kindly drafted for everyone and send it to Aldi. My bank has said I can have the historical statement with my transaction ...

 Forum: Success Stories   Topic: NVidia Defect Aldi Medion Lap Top bought 2008

Posted: Fri Feb 08, 2013 9:59 am 

Replies: 1
Views: 3833

... to six screens on start up which nothing could resolve. I then saw this site on the web and followed the advice. I wrote to Aldi using the template letter on this site and they replied stating that they would only have an obligation to repair the machine if Medion found the fault to be ...
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