Author
Message
Comet Topic: hp pavillion 2799ea special edition
solofere
Posted: Sun Aug 29, 2010 11:49 pm
Replies: 4 181
... already spoken directly with the manager of the Comet shop in Tottenham and arrived to decide to write to the Comet Head Office. I printed out the template of the first letter to send them and I'm ready to move for further steps. I would like to know if "lapcure" is still available to ...
Comet Topic: DV2699ea bought from Comet
Lapcure
Posted: Thu Aug 26, 2010 7:21 pm
Replies: 11 195
... though I cannot guarantee that you would get this back without court action. Your first step is to send Comet a letter before action. There is a template available in this forum and that is here:- http://www.nvidiadefect.com/download/letter_before_action.doc You should download that, edit it ...
Comet Topic: Advice needed
Stubbers
Posted: Mon Aug 23, 2010 6:33 pm
Replies: 15 211
... to receive refunds from these inherently defective products I am very confident of a successful outcome. .... with the same second page from the template giving them seven days etc.
Comet Topic: Advice needed
Stubbers
Posted: Mon Aug 23, 2010 5:41 pm
Replies: 15 211
... he was giving me no alternative than to take it through the small claims court and he replied with "ok, thanks, bye" So.. Ive edited the template letter. I had to alter the part about taking it to comet and them saying theres nothing they can do as it is out of warranty for this: 'I have ...
Comet Topic: HP G6031EA Graphics Fault
Mark_84
Posted: Sat Aug 21, 2010 7:50 am
Replies: 11 254
Thanks Paul.template you sent me. I have also copied in Hull trading standards by email. If this dosen't work i will obtain a report from Paul and start court proceedings.
Comet Topic: My story re Acer Aspire 5920g and Comet
Lapcure
Posted: Wed Aug 18, 2010 9:50 pm
Replies: 17 486
... liable. What would you advise regarding this? Well, if Comet are playing hardball it is now time to involve the credit card company. There is a template letter available that you should send the card company and that is here:- http://www.nvidiadefect.com/Letter_to_CC-2.pdf You should download ...
Comet Topic: HP Pavillion dv2535ea purchased in Comet
cymrocymraeg
Posted: Mon Aug 16, 2010 11:43 am
Replies: 9 284
... the NVidia problem. She has spoken to head office and to HP. So they will be unable to help. I have now written a 'letter before action' from your template on the website and will send recorded delivery. Will keep you updated!
Other Retailers & General Help & Discussion Topic: Asus G1s-a1 bites the dust
y1wampa
Posted: Mon Aug 16, 2010 4:03 am
Replies: 5 266
*Update, I went ahead and send them a modified version of the template letter before action which I added on below Benjamin P. Reedy - Phone: 515-230-8454 821 Narland Drive August 15th 2010 LETTER BEFORE ACTION Dear Sir/Madam Laptop Model: G1s-a1 Date of ...
Other Retailers & General Help & Discussion Topic: Who to approach, laptop was insurance claim
aliciah79
Posted: Sat Aug 14, 2010 8:01 pm
Replies: 3 231
Thanks so much for both of you coming back to me so quickly, it's very reassuring having your advice.template on the site and see how we go.
Comet Topic: HP DV6820ea - Fight with Comet begins
Cheriah
Posted: Tue Aug 10, 2010 10:09 am
Replies: 2 223
... a £49 inspection fee. I refused and promptly told them that I would write them a formal letter before action instead. Letter was written using the template on this forum and sent by recorded delivery yesterday. The case continues.
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