Author
Message
Staples Topic: HP G6031EA
Lapcure
Posted: Tue Aug 24, 2010 12:10 pm
Replies: 15 459
Hello Griffo, Well done on your success :! :! :! :! I have said it once and I will say it again, Staples really are one of the best companies to deal with; they take their responsibilities seriously and show the other retailers up to be the bunch of hopeless unprofessionals ...
Staples Topic: HP G6031EA
algee
Posted: Tue Aug 24, 2010 12:02 pm
Replies: 15 459
Hi Paul, Great news, all sorted with Staples thanks to your excellent report, help and advice, I could not have achieved this result without your guidance. Staples were very quick to respond and made me a very reasonable offer which I was happy ...
Staples Topic: DV2699EA Purchased from Staples 03/2008
Lapcure
Posted: Mon Aug 23, 2010 5:46 pm
Replies: 1 134
... forum. Sorry to hear of the problems you have been experiencing with your wife's laptop. Well, the good bits of news are:- 1) You purchased from Staples 2) You paid by credit card 3) HP released this BIOS update for your laptop:- http://tinyurl.com/32f4fp2 The purpose of the above BIOS update ...
Staples Topic: DV2699EA Purchased from Staples 03/2008
geoffcoy
Posted: Mon Aug 23, 2010 4:29 pm
Replies: 1 134
... this is this issue? (Obviously can't turn on to run any of the checks) Sounds very familiar!! Seem to be in a good position as I purchased from Staples and have the receipt, was also paid by credit card. All the best Geoff
Other Retailers & General Help & Discussion Topic: Is my dv2036ea affected?
Lapcure
Posted: Sun Aug 08, 2010 8:06 pm
Replies: 8 318
... Danny2324, It is a very unfortunate position that you are in. Do you know the exact date that you purchased the laptop? If you do then you can ask Staples to search their records for the transaction. Although if I had to be honest it is a tricky position insofar as if you cannot prove purchase ...
Other Retailers & General Help & Discussion Topic: Is my dv2036ea affected?
danny2324
Posted: Mon Aug 02, 2010 9:52 am
Replies: 8 318
I cannot find the receipt. Staples are saying that they will not pursue my claim.
Other Retailers & General Help & Discussion Topic: Is my dv2036ea affected?
danny2324
Posted: Sat Jul 31, 2010 11:21 pm
Replies: 8 318
Right, Staples are insisting on me having a receipt (which is understandable). With the house move, etc over the last 3 years, I have somehow misplaced it. It is my understanding that according to the Sale of Goods Act, a receipt ...
Staples Topic: HP G6031EA
Lapcure
Posted: Sat Jul 31, 2010 2:50 pm
Replies: 15 459
Hello Griffo, So that i can get the ball rolling can you confirm that your report will include the information required by Staples (see extract from Staples Email below ) and that the total cost will be £65-00 inc Vat. Our reports are very detailed and run to 4 A4 pages. Staples have ...
Staples Topic: HP G6031EA
Griffo
Posted: Sat Jul 31, 2010 12:20 pm
Replies: 15 459
... Paul, Thats very encouraging to hear. So that i can get the ball rolling can you confirm that your report will include the information required by Staples (see extract from Staples Email below ) and that the total cost will be £65-00 inc Vat. Regards Griffo Staples email extract----(I recommend ...
PC World/Dixons/Currys Topic: Story so far...FINAL SUCCESS - 3rd post
DougFlo
Posted: Fri Jul 30, 2010 7:48 pm
Replies: 8 651
... ...and just as an aside...the letter was printed on a very poor quality inkjet that appeared to be running out of ink......they should nip down to Staples for some supplies ;)
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