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Search found 226 matches
Search term used: SOGA Search these results:

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 Forum: Other Retailers & General Help & Discussion   Topic: Alienware issues

 Post subject: Re: Alienware issues
Posted: Wed Feb 06, 2013 7:19 pm 

Replies: 1
Views: 3245

... out to you that at this stage any manufacturing defect is kind of irrelevant as your laptop breaches the Sale Of Goods Act 1974 (as amended) (SOGA). The reason for this is that the laptop is not durable and is most certainly not of satisfactory quality. The SOGA states that a product should ...

 Forum: Other Retailers & General Help & Discussion   Topic: Am I a Lucky Sod?

 Post subject: Am I a Lucky Sod?
Posted: Fri Nov 30, 2012 10:56 pm 

Replies: 1
Views: 2884

... have arbitrarily set January 2013 as a cutoff date for dealing with problems relating to the nVidia defect (and I know this is a moot point as SoGA and the Limitations Act state that I have 6 years from the date the original contract was formed), I thought it in my best interests to get some ...

 Forum: Success Stories   Topic: Part Refund Success!

 Post subject: Part Refund Success!
Posted: Sun Nov 04, 2012 1:01 pm 

Replies: 1
Views: 3057

... week which I have put towards a new laptop. Moral of the story is - persistence! A lot of retailers will think they have the law covered under SoGA and that is enough to frighten us off but as consumers we have more power than they think! Keep plugging away and you will succeed like I and many ...

 Forum: Other Retailers & General Help & Discussion   Topic: Dell Inspiron 1720 Problems

Posted: Tue Oct 16, 2012 12:20 pm 

Replies: 24
Views: 12151

Hi Paul, I sent another email to the retailer detailing the points you mentioned above, particularly referencing the SoGA applying to businesses and he quickly responded with this: Sorry you have used this laptop for over 4 years so it could not have had that much of a problem or ...

 Forum: Other Retailers & General Help & Discussion   Topic: Dell Inspiron 1720 Problems

Posted: Fri Oct 12, 2012 7:26 pm 

Replies: 24
Views: 12151

... found here:- Basically, the SoGA does apply to business to business (non-consumer) purchases but the remedies are different. As I see it in order to claim damages from the retailer ...

 Forum: Other Retailers & General Help & Discussion   Topic: Dell Inspiron 1720 Problems

Posted: Fri Oct 12, 2012 10:35 am 

Replies: 24
Views: 12151

... from us as i have been in contact with Trading Standards and as our terms that you agreed to state we are a business to business supplier and the SOGA does not apply. This laptop was sold with a 1 year warranty, That is standard for used items that we sell. I am happy to offer you a repair service ...

 Forum: Other Retailers & General Help & Discussion   Topic: Toshiba Qosmio G30 failure - advice needed

Posted: Wed Oct 03, 2012 1:23 am 

Replies: 13
Views: 6497

... and the weighing up of decisions on what to push for or proceed with. It just shows that even at this late stage of the 6 years set out by the SoGA, if it is caused by a definite inherent defect from the time of purchase, it is still worth chasing up and going through the process. Best Regards

 Forum: Other Retailers & General Help & Discussion   Topic: MacBook Pro Late 2007 Nvidia problem?

Posted: Wed Sep 26, 2012 10:06 am 

Replies: 5
Views: 4606

... the Apple store direct but they only put you through to Apple support. I spoke to two people over a period of an hour and a half. I mentioned the SOGA in the first instance and I was quickly transferred to Steve in the Customer Relations Team. He took further details and explained that he would ...

 Forum: Ebuyer   Topic: Another First timer help needed!

Posted: Tue Jul 31, 2012 12:27 pm 

Replies: 47
Views: 20067

... for my home internet contract which I couldn't use. I sent an email to the area manager (Worcester Sony) to keep him in the loop and mentioned the SOGA, unfortunately he is on holiday, a colleague answered the email on his behalf informing me that everything possible had been done to achieve a ...

 Forum: PC World/Dixons/Currys   Topic: PC World Success!!

 Post subject: PC World Success!!
Posted: Sun Jul 29, 2012 7:44 pm 

Replies: 1
Views: 3307

... is not a good move as it was a home/home office laptop and buying through the business section of PC World removes many of the rights under the SOGA. Anyway, i had my laptop tested by Paul (which incidentally i cannot fault.... the service and communciation is excellent) and advised PC World ...
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