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Have you purchased from Comet? Well here is something to give you the inspiration to never give up your fight



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 Forum: Other Retailers & General Help & Discussion   Topic: Does this sound like the "Nvidia defect"? HP G6000

Posted: Thu Sep 02, 2010 9:24 pm 

Replies: 3
Views: 77


Hello Fro5tie, Well, the best test in my opinion is the rework test. This is where you use a rework tool to perform a partial rework of the GPU. If the laptop works after this test then it is pretty safe to state that the GPU is indeed defective. Hope ...

 Forum: Other Retailers & General Help & Discussion   Topic: Is my laptop defective?

 Post subject: Re: Is my laptop defective?
Posted: Thu Aug 19, 2010 7:53 pm 

Replies: 33
Views: 410


... other customer having issues with this model of laptop. It is, in my opinion, not the ATI GPU that fails but the BGA grid under the GPU. The rework test is the same as I use on the Nvidia GPU's and in both cases such a rework causes the laptop to temporarily work again. I have performed quite ...

 Forum: Other Retailers & General Help & Discussion   Topic: Is my laptop defective?

 Post subject: Re: Is my laptop defective?
Posted: Thu Aug 19, 2010 4:25 pm 

Replies: 33
Views: 410


Hi,

what does a rework test do and where can i get one from? :D

 Forum: Other Retailers & General Help & Discussion   Topic: Is my laptop defective?

 Post subject: Re: Is my laptop defective?
Posted: Thu Aug 19, 2010 2:42 pm 

Replies: 33
Views: 410


Jordan,

It looks like your engineer didn't carry out a rework test - this is the best way to confirm that it's the defect causing the fault.

 Forum: Other Retailers & General Help & Discussion   Topic: defective 8600m gs in zoostorm lappy

Posted: Tue Aug 17, 2010 12:38 pm 

Replies: 3
Views: 194


... has been sent the photos before - can you post the photos here so we can have a look. It'll make things a bit more difficult but, assuming that a rework test brings the laptop back to life, then I would have thought that you still have a valid claim. I'm sure that Paul will put me right here if ...

 Forum: PC World/Dixons/Currys   Topic: Hp dv9267ea went dead with black screen

Posted: Sat Aug 14, 2010 6:55 pm 

Replies: 11
Views: 290


... to recover your data once you have had a report as the laptop will work again for an indeterminate amount of time. This is a side effect of the rework test that we do. I did a quick check on the HP website and found the following for your laptop: http://tinyurl.com/32ev94r This is a BIOS update ...

 Forum: Other Retailers & General Help & Discussion   Topic: What you should do if you are offered a repair

Posted: Sat Aug 14, 2010 11:52 am 

Replies: 12
Views: 1374


... and cover therefore excluded. What absolute baloney! There is really only one test that can be done that is 100% conclusive and that is the rework test. With over 400 of these reports under our belts with a large number of those being settled through the small claims court. On no occasion ...

 Forum: PC World/Dixons/Currys   Topic: PC World Fulham - HP DV2630ea

Posted: Fri Aug 06, 2010 2:59 pm 

Replies: 3
Views: 191


... is nothing in there that can verify the problem). In order to diagnose the defect and produce his (very effective :D ) reports Paul carries out a rework of the GPU (basically heating it up to re-solder it to the board). If the laptop works after the rework then it's definately the defect causing ...

 Forum: PC World/Dixons/Currys   Topic: Story so far...FINAL SUCCESS - 3rd post

Posted: Fri Jul 30, 2010 8:46 pm 

Replies: 8
Views: 651


... in court against the Defendants. So what?? That's the whole point of an engineers report :@ :@ The report states "the length of time that the rework lasts is unknown quantity" Therefore it is conceivable by their own admission that a repair may last as long as the perceived acceptable ...

 Forum: PC World/Dixons/Currys   Topic: Story so far...FINAL SUCCESS - 3rd post

Posted: Fri Jul 30, 2010 8:21 pm 

Replies: 8
Views: 651


... be the one that loses and not them? Well DSG, sorry to tell you but the tide is turning! The report states "the length of time that the rework lasts is unknown quantity" Therefore it is conceivable by their own admission that a repair may last as long as the perceived acceptable ...
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