Author
Message
PC World/Dixons/Currys Topic: Toshiba Qosmio G40-10E
Nedrab
Posted: Sun Sep 05, 2010 2:23 pm
Replies: 13 288
... 2.5 years out of it, I would be happy (there should also be a warranty for the work). However, the offer is for the laptop, court fee and engineer report only, and does not include the incurred charges for monthly instalments. It's just frustrating that such a big company tries to run roughshod ...
Other Retailers & General Help & Discussion Topic: DV9565ea from Laskys
djkprojects
Posted: Sun Sep 05, 2010 1:05 pm
Replies: 9 199
... on their use. • If the shop displays a sign stating they only give credit notes instead of refunds, they might be breaking the law and you could report them to Consumer Direct on 08454 04 05 06. Consumers in Northern Ireland should contact Consumer Line on 0845 600 6262. Q10. What can I do to ...
Other Retailers & General Help & Discussion Topic: Play.com - HP G6032EA wireless networking disappeared
robbttf
Posted: Sun Sep 05, 2010 11:29 am
Replies: 37 468
... up in the support team apologising for the hassle I've had and offered me £220 which I accepted. They also said they didn't want an engineers report ! I obviously haven't got the money yet but it's looking promising. Try calling them back and good luck. David I spoke with people there a few ...
Other Retailers & General Help & Discussion Topic: hp pavillion problems / currys/dixions
Lapcure
Posted: Sun Sep 05, 2010 10:11 am
Replies: 26 419
Hello Mostak, Please find answers to your questions below:- Should i send the copies from email or should i wait till you send the report with the laptop. You should send one of the copies that comes with the report as you will need to send it with a letter before action and via recorded ...
Other Retailers & General Help & Discussion Topic: hp pavillion problems / currys/dixions
mostak
Posted: Sat Sep 04, 2010 11:05 pm
Replies: 26 419
Hi, Should i send the copies from email or should i wait till you send the report with the laptop. Also should i send the letter to their head office again or where the letter was address from and should i include the ref number from that letter. (am I acknowledging ...
Comet Topic: Acer 5920G failed last year, but now miraculously cured!
Lapcure
Posted: Sat Sep 04, 2010 8:40 pm
Replies: 3 75
... until it it proved definitively that your laptop is indeed inherently defective. Once that has been done and has been documented in an engineers report , then the report does pretty much everything you need. If your laptop is indeed inherently defective then it is pretty much case won for you. ...
PC World/Dixons/Currys Topic: Toshiba Qosmio G40-10E
Lapcure
Posted: Sat Sep 04, 2010 8:30 pm
Replies: 13 288
... of a Laptop computer. The Claimant in accordance with the Defendants out of warranty policy, was requested to obtain an Independent Engineers report , they advised the report should detail the faults, their cause, the diagnosis used and the likely costs of repair. I love how they twist the ...
Other Retailers & General Help & Discussion Topic: hp pavillion problems / currys/dixions
Lapcure
Posted: Sat Sep 04, 2010 8:00 pm
Replies: 26 419
... and I have now sent you an email to arrange the return of your laptop. I wouldn't call them back just yet as they don't have a copy of your report yet. You should send a copy of the report along with the final letter before action and then wait to see if they try to contact you again. If ...
Other Retailers & General Help & Discussion Topic: hp pavillion problems / currys/dixions
mostak
Posted: Sat Sep 04, 2010 5:06 pm
Replies: 26 419
... warranty or they will try a repair. If they were to offer some sort of compenstation at this point, are they liable for the cost of the engineers report . thanks
Comet Topic: Acer aspire 5920g comet
Lapcure
Posted: Sat Sep 04, 2010 10:52 am
Replies: 14 308
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