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Defective Nvidia GPU? - HP Nvidia Defect? Blank Screen problems? Laptop Display Problems?
Laptop hot/overheating? - Laptop can't detect wireless card?

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 Forum: Other Retailers & General Help & Discussion   Topic: Dell XPS M1530 not working

Posted: Tue Jun 11, 2013 6:49 pm 

Replies: 25
Views: 5463


Hello Conecx, Have you obtained an engineers report yet and if so what were the contents? At this stage, as Dell are playing hard ball, you will need to submit evidence that the failure of your laptop is directly linked to the Nvidia defect. Please ...

 Forum: Other Retailers & General Help & Discussion   Topic: DELL XPS M1530 faulty graphics chip?

Posted: Fri Jun 07, 2013 11:28 am 

Replies: 29
Views: 6493


Dell have just called to say they have repaired my son's XPS and will deliver it Monday 10th. They will also give me a report of the repair work done.

Let's see if it's been sorted.

 Forum: Success Stories   Topic: SUCCESS!!! Laptops Direct, Samsung R700

Posted: Thu Jun 06, 2013 8:17 am 

Replies: 1
Views: 703


... as shown on this website. Sure enough, Laptops Direct gave all the expected responses and said I would need to provide an independent engineer's report, so I paid the £65 for Paul at Lapcure to prepare it for me. The extremely detailed report confirmed that my R700 was indeed fitted with the ...

 Forum: Other Retailers & General Help & Discussion   Topic: Asus g1s black screen sob story

Posted: Fri May 31, 2013 7:51 pm 

Replies: 49
Views: 13463


Hello, Well done on your success. :! :! :! :! They tried to say your engineers report was basically not worth the paper it was written on. They offered me £302.87 and I managed to get an extra £105. That made me laugh. Laptops Direct have settled many, many claims ...

 Forum: Other Retailers & General Help & Discussion   Topic: Asus g1s black screen sob story

Posted: Fri May 31, 2013 8:37 am 

Replies: 49
Views: 13463


... after a year of fighting with laptops direct (buyitdirect) we finally came to an agreement through mediation. They tried to say your engineers report was basically not worth the paper it was written on. They offered me £302.87 and I managed to get an extra £105. £407.87 in my pocket, my laptop ...

 Forum: Other Retailers & General Help & Discussion   Topic: samsung r700

 Post subject: Re: samsung r700
Posted: Mon May 27, 2013 9:25 pm 

Replies: 3
Views: 1440


... days, The first thing I would like to say is that your model of laptop is most certainly affected by the Nvidia defect and the problems that you report are a classic example of a graphics chip failure. Do not worry about the fact that your laptop is not on the "official list of affected ...

 Forum: Other Retailers & General Help & Discussion   Topic: Sony Vaio VGN-Z11VN_B Faulty

Posted: Mon May 27, 2013 9:04 pm 

Replies: 1
Views: 1193


... it for a fee you should refuse and say that due to the "reverse burden of proof" then you will provide your own independent engineers report. There is a step by step guide on this forum that will help you reach a positive resolution and that is here:- http://www.nvidiadefect.com/post13.html#p13 ...

 Forum: Other Retailers & General Help & Discussion   Topic: Dell XPS M1530 not working

Posted: Sat May 18, 2013 9:28 pm 

Replies: 25
Views: 5463


... considering the possibility of the fault being caused by the GPU. I would say you are not at the stage where you will need to obtain an engineers report in order to prove your case. If the failure is indeed caused by the GPU then Dell have no wriggle room whatsoever and your claim will be clear-cut. ...

 Forum: Other Retailers & General Help & Discussion   Topic: Dell XPS M1530 not working

Posted: Fri May 17, 2013 2:26 pm 

Replies: 25
Views: 5463


... The wireless card not being detected. I've actually had the graphics card replaced at least 2 times. Is this the stage where I get an engineers report? Thanks.

 Forum: Ebuyer   Topic: R.I.P another 6735s

 Post subject: Re: R.I.P another 6735s
Posted: Thu May 02, 2013 10:49 am 

Replies: 21
Views: 2804


... taped to the screen detailing the inherent fault, symptoms and the fact that Ebuyer were fully aware of it - I wasn't going to risk the engineers report telling me the laptop failed due to crumbs from a packet of cheesy wotsits I munched in June 2011 under the keys! The laptop was with them for ...
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