Author
Message
Comet Topic: Acer aspire 5920g comet
Lapcure
Posted: Thu Sep 02, 2010 7:19 pm
Replies: 14 307
... fixes to the fault with a view to repairing the fault. You are advised to steer well clear of a repair unless they can offer you some concrete proof that it will be free of the defect. They are not telling the truth when they say that they do not offer replacements or refunds as the many posts ...
Other Retailers & General Help & Discussion Topic: Failed HP dv2699ea with Nvidia 8400M GS (www.bluepoint.net)
Lapcure
Posted: Tue Aug 31, 2010 8:12 pm
Replies: 3 133
... - hence the need to release a BIOS update to switch the fans on 24/7 to the detriment of the battery. This information should act as part of your proof of the defect that is present in your laptop. You could always try contacting Bluepoint and point out the BIOS update that was released for your ...
PC World/Dixons/Currys Topic: hp dv2630ea
Lapcure
Posted: Tue Aug 31, 2010 2:21 pm
Replies: 5 182
... to prove it is defective. I would tell them that you would like to provide your own independent report as the "reverse burden of proof " puts the onus on you, the customer to prove the inherent defect in your laptop. I would also tell them that once you have provided a report ...
Comet Topic: hp pavillion 2799ea special edition
Lapcure
Posted: Mon Aug 30, 2010 8:27 am
Replies: 4 181
Hello Fererico and welcome to our forum. Sorry to hear of all the problems you gave been experiencing with your laptop. Well, if anyone wanted proof what these repairs are unreliable then your case is a classic example. I did a quick search on the HP support site and found this for your laptop:- ...
PC World/Dixons/Currys Topic: HP DV9646em - PC World - Valuation
Lapcure
Posted: Sun Aug 29, 2010 9:15 pm
Replies: 9 217
... released a BIOS update for your laptop, which they haven't, though this doesn't affect your claim in the slightest. If would have been a bit extra proof if they had. Any questions please let me know. Best wishes Paul The Admin Team
PC World/Dixons/Currys Topic: hp dv2630ea
Lapcure
Posted: Sun Aug 29, 2010 5:07 pm
Replies: 5 182
... you have been experiencing with your laptop. The good news is that HP have, in part, acknowledged a problem with your model of laptop and the proof is here:- http://tinyurl.com/3a9m5ng This is the BIOS update page for your laptop and the purpose of this update, according to HP, is:- Turns ...
PC World/Dixons/Currys Topic: Hp Pavillion Dv2630EA Currys called today 20/8/2010
Lapcure
Posted: Fri Aug 27, 2010 6:15 pm
Replies: 13 224
Hello Matt, Well, after six months of ownership there becomes what is known as the reverse burden of proof . This means that it is up to you, the customer, to prove to them that your your laptop is inherently defective. I always feel that an independent report is the best ...
Comet Topic: DV2699ea bought from Comet
cardiffdude
Posted: Fri Aug 27, 2010 8:03 am
Replies: 11 195
... worries me is, I have repaired the laptop from a nearby computer repair shop. Even after that it failed. Will that affect my claim? I have the proof that i contacted HP, I don't have proof that I went to comet in person. Yesterday I wrote an email to comet, let me see their reply. Otherwise ...
Comet Topic: DV2699ea bought from Comet
Lapcure
Posted: Thu Aug 26, 2010 7:21 pm
Replies: 11 195
... purpose of this BIOS update, according to the HP website, was:- Turns the system FAN on at the lowest speed, when the notebook is powered on. So, proof if it were needed that as early as 8th April 2008 HP were well aware of the potential for your laptop to overheat. If not then why release a BIOS ...
Comet Topic: DV2699ea bought from Comet
cardiffdude
Posted: Thu Aug 26, 2010 5:47 pm
Replies: 11 195
... many messages in this forum, i realised that i have a case. I am not sure, whether I have a bill. I paid through my debit card, so I have the proof through my statement. Is there any way forward?? Thanks in advance Cheers Cadiffdude
Sort by: Author Post time Forum Topic title Post subject Ascending Descending
Login
Register
FAQ
Search
