Author
Message
PC World/Dixons/Currys Topic: Packard Bell (MB88 P-003) Limited Edition will not start
Lapcure
Posted: Wed Jul 28, 2010 9:14 pm
Replies: 8 423
Hello Tatorpost and welcome to our forum. Sorry to hear of the problems you are experiencing with your laptop. There is a formula that you ca use to calculate how much you should be entitled if you were to be refunded based on usage. That is as follows:- 1) You paid £400 for the laptop. 2) A laptop ...
PC World/Dixons/Currys Topic: Packard Bell (MB88 P-003) Limited Edition will not start
Taylorspost
Posted: Wed Jul 28, 2010 7:23 pm
Replies: 8 423
Hi I have the same Laptop as you with same fault and the max PC WORLD will offer me is £229. This is after many phone calls & I don't want to have to take them to court. All I want is a replacement laptop of the same spec don't even care if it is a returned item. But the nearest Laptop I can fin...
PC World/Dixons/Currys Topic: Packard Bell Easy Note and another PC World Court Case
Lapcure
Posted: Tue Jul 13, 2010 10:30 pm
Replies: 3 304
Hello Bev, It appears to me that PC World (or DSG as they like to be referred to in court) list as many points as they possibly can in their defence maybe in the hope that all those defence points will look good to the judge. However, they are not defence points in the truest sense of the word and s...
PC World/Dixons/Currys Topic: Packard Bell Easy Note and another PC World Court Case
Bev
Posted: Tue Jul 13, 2010 8:54 pm
Replies: 3 304
Hi Paul, Thanks for the reply! Points 1 - 7 pretty much summarised the diary of events so far:- 1) Confirmation of purchase date and price paid 2) Confirmation that PC came with a 12 month guarantee (excluding damage caused by accident, misuse or neglect!) 3) Confirmation that I took the defective l...
PC World/Dixons/Currys Topic: Packard Bell Easy Note and another PC World Court Case
Lapcure
Posted: Tue Jul 13, 2010 5:56 pm
Replies: 3 304
Hello Bev, Well you have absolutely nothing to worry about in their defence. I have answered some of the points below. 8) The Defendant does not admit that the goods are inherently defective or are incapable of a satisfactory repair as alleged or at all. Did they not read the report? Your laptop is ...
PC World/Dixons/Currys Topic: Packard Bell Easy Note and another PC World Court Case
Bev
Posted: Tue Jul 13, 2010 5:23 pm
Replies: 3 304
... while (6th May) since you provided me with an engineers report for my Packard Bell Easynote MB88-P003 laptop with an Nvidia Defect - so I thought I should update you (and ...
PC World/Dixons/Currys Topic: Packard Bell ARES GP2W Limited Edition
Lapcure
Posted: Tue Jun 29, 2010 5:50 pm
Replies: 1 320
Hello Pepper and welcome to our forum. Sorry to hear of the problems you are experiencing with your laptop. The problems you mention are manifestations of the Nvidia defect. I have worked on a large number of your model laptop and they were all crippled with the defect. I would not bother putting an...
PC World/Dixons/Currys Topic: Packard Bell ARES GP2W Limited Edition
pepper
Posted: Tue Jun 29, 2010 10:27 am
Replies: 1 320
Well, I have had the laptop since March 2008. A year and a day or so after purchase I encountered my first problem. The laptop ran to overheat and would shut down, refusing to turn on again. I took it to an independent computer repair shop and they cleaned out the cooling system, wiped off some comp...
PC World/Dixons/Currys Topic: Display problem Packard Bell ARES GP2W
Lapcure
Posted: Tue Jun 22, 2010 10:22 pm
Replies: 8 287
Hello Michael, You will need to speak to the card company regarding this issue. Before you let the engineer look at your laptop you should ask him that if he discovers your laptop is inherently defective would he be willing to put this into the report. I have noticed that for some reason some engine...
PC World/Dixons/Currys Topic: Display problem Packard Bell ARES GP2W
Lapcure
Posted: Thu Jun 17, 2010 8:27 pm
Replies: 8 287
Hello Michael, You will need to get an engineers report that is independent from a laptop repair company in your country. The repair company will have to be independent of the retailer, so it cannot be Boulager. Do you know of any repair companies that can do this for you? Which country are you in? ...
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