Author
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Other Retailers & General Help & Discussion Topic: hp pavillion problems / currys/dixions
Lapcure
Posted: Sun Sep 05, 2010 10:11 am
Replies: 26 412
... i wait till you send the report with the laptop. You should send one of the copies that comes with the report as you will need to send it with a letter before action and via recorded delivery. Also should i send the letter to their head office again or where the letter was address from and should ...
Other Retailers & General Help & Discussion Topic: hp pavillion problems / currys/dixions
mostak
Posted: Sat Sep 04, 2010 11:05 pm
Replies: 26 412
Hi, Should i send the copies from email or should i wait till you send the report with the laptop. Also should i send the letter to their head office again or where the letter was address from and should i include the ref number from that letter . (am I acknowledging the letter that ...
PC World/Dixons/Currys Topic: Toshiba Qosmio G40-10E
Lapcure
Posted: Sat Sep 04, 2010 8:30 pm
Replies: 12 276
... caused by accident, misuse or neglect. Again, this is not a defence point but a statement of fact 3. The defendant avers they first received a letter from the Claimant on 26th April 2010, stating that he was dissatisfied with the operation of a Laptop computer. The Claimant in accordance with ...
Other Retailers & General Help & Discussion Topic: hp pavillion problems / currys/dixions
Lapcure
Posted: Sat Sep 04, 2010 8:00 pm
Replies: 26 412
... laptop. I wouldn't call them back just yet as they don't have a copy of your report yet. You should send a copy of the report along with the final letter before action and then wait to see if they try to contact you again. If they fail to contact you within seven business days then you should give ...
Other Retailers & General Help & Discussion Topic: hp pavillion problems / currys/dixions
mostak
Posted: Sat Sep 04, 2010 5:06 pm
Replies: 26 412
hi paul, I have made the payment of £65 pounds now, can you confirm you have recivied this. I also recived a letter from dixons today and it seemed to come from sheffield. I think this is where there customer service is and must have been forwarded by thier head office to them. ...
PC World/Dixons/Currys Topic: Toshiba Qosmio G40-10E
Nedrab
Posted: Sat Sep 04, 2010 10:25 am
Replies: 12 276
... guarantee covering parts and labour but which excludes damage caused by accident, misuse or neglect. 3. The defendant avers they first received a letter from the Claimant on 26th April 2010, stating that he was dissatisfied with the operation of a Laptop computer. The Claimant in accordance with ...
Other Retailers & General Help & Discussion Topic: Taking Dell to Small Claims Court in the UK
stormeagle
Posted: Fri Sep 03, 2010 6:32 am
Replies: 3 103
No, this was just a formal letter giving them a first chance to doing what the guy on email didn't. You are not out of luck because it says Dell Ireland so no problems there. I'm not sure this is correct? My original invoice says "Dell ...
Comet Topic: Acer aspire 5920g comet
Lapcure
Posted: Thu Sep 02, 2010 7:19 pm
Replies: 14 307
... will prove to the contrary. I would advise that you obtain your own independent report and then present Comet with a copy of that along with a letter before action. They will then have seven days to comply. If they refuse then you should sue them via http://www.moneyclaim.gov.uk If you would ...
Other Retailers & General Help & Discussion Topic: Taking Dell to Small Claims Court in the UK
Lapcure
Posted: Thu Sep 02, 2010 7:05 pm
Replies: 3 103
... documents I would bet that they offer a resolution quite quickly. They've already refused to do anything via email and in response to a written letter I sent them. Was it a letter before action that you sent them? If so it is now time to move onto the next step which is the engineers report. ...
PC World/Dixons/Currys Topic: ARES GP2W
Lapcure
Posted: Thu Sep 02, 2010 6:44 pm
Replies: 2 93
... and also that it failed after an unreasonable period of time. Please don't worry, leave the worrying to PC World. Next step is to send the letter before action, but i have bout this laptop with the internet dongle , thus getting a reduced price? should i state this in this letter ? or omit ...
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