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Defective Nvidia GPU? - HP Nvidia Defect? Blank Screen problems? Laptop Display Problems?
Laptop hot/overheating? - Laptop can't detect wireless card?

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Search found 122 matches
Search term used: DV9000 Search these results:

Author Message

 Forum: PC World/Dixons/Currys   Topic: pc world want to inspect my two defective laptops

 Post subject: Re: Got the refund!!
Posted: Tue May 01, 2012 9:06 am 

Replies: 3
Views: 3960


Hi, Just to say I have accepted the two offers for my laptops which total, including the engineers report, £975. The dv9000 bought in 2007 commanded £470 and the dv2700 bought in 2008 gave £460. Everyone at PC World was very professional about this. Having said that why not as HP ...

 Forum: PC World/Dixons/Currys   Topic: HP Pavilion DV9700 - BROKEN!

Posted: Sun Apr 22, 2012 9:55 pm 

Replies: 3
Views: 5402


Hello Jess and welcome to our forum. Sorry to hear that your laptop has failed. The overheating problem is a common fault with the DV9000 range of laptops due to the atrocious cooling system that HP employed. Have you tried plugging the laptop into an external monitor to see if it displays ...

 Forum: PC World/Dixons/Currys   Topic: pc world want to inspect my two defective laptops

Posted: Mon Apr 09, 2012 1:55 pm 

Replies: 3
Views: 3960


Hi, I'll make it short. I have two defective HP laptops dv9000, and dv6700 both bought from PC world IN 2007 and 2008 respectively. I have started the ball rolling and read PC world the riot act as well as sending an independent engineers report on both ...

 Forum: PC World/Dixons/Currys   Topic: engineers report

 Post subject: Re: engineers report
Posted: Fri Mar 02, 2012 10:11 pm 

Replies: 18
Views: 13649


... that HP did not release the BIOS update for your model of laptop that they released for many others. The heat issue is a known problem with the DV9000 range of laptops and for the laptop to switch off would mean that it was reaching temperatures in excess of 105c. The graphics problem that you ...

 Forum: PC World/Dixons/Currys   Topic: hp dv9000 - claim in progress

Posted: Tue Jan 17, 2012 9:17 pm 

Replies: 1
Views: 3210


Hello Mike and welcome to our forum. Well that is good news isn't it! At last it seems that Dixons may have changed their policy and that they are finally dealing with this in a responsible and professional manner. Fingers crossed that the next part goes as smoothly. :x Looking forward to your next ...

 Forum: PC World/Dixons/Currys   Topic: hp dv9000 - claim in progress

Posted: Tue Jan 17, 2012 9:06 pm 

Replies: 1
Views: 3210


So my dv9000 died suddenly a few weeks ago and I wouldn't have had a clue what the problem was unless I had found this site. Being nearly four years old I did't hold out much hope for getting anything done about it until I read ...

 Forum: Other Retailers & General Help & Discussion   Topic: Get your data back easily after the GPU fizzles out

Posted: Thu Jan 05, 2012 3:40 pm 

Replies: 0
Views: 1412


... data since if I opened up my new laptop to put in the old drive I would lose Windows 7 as well as invalidating my new warranty. Anyway, for my HP DV9000, it had two hard drives in it, but the little blighters had these strange adapters on them and I couldn't get them into any hard drive enclosures ...

 Forum: Other Retailers & General Help & Discussion   Topic: HP DV9000 / DV9399EA

 Post subject: Re: HP DV9000 / DV9399EA
Posted: Wed Dec 21, 2011 10:31 pm 

Replies: 6
Views: 5058


Hello, I did a quick check for you and found the following contacts for HP:- http://www8.hp.com/us/en/contact-hp/phone-assist.html To be honest, as you live in Moldovia and purchased from the States, then I think that will make your claim a little more difficult. Furthermore, if HP do offer a resolu...

 Forum: Other Retailers & General Help & Discussion   Topic: HP DV9000 / DV9399EA

 Post subject: Re: HP DV9000 / DV9399EA
Posted: Tue Dec 20, 2011 4:49 pm 

Replies: 6
Views: 5058


Thank you, Paul. By now I've taken the only available option here - I've payed for a reballing, which was done, but the worse might be ahead. I'd like to have at least a new video chip, but a good one, so that the guys would just replace it, but have no idea how to contact HP from here. Certainly, w...

 Forum: Other Retailers & General Help & Discussion   Topic: HP DV9000 / DV9399EA

 Post subject: Re: HP DV9000 / DV9399EA
Posted: Mon Dec 19, 2011 9:38 pm 

Replies: 6
Views: 5058


Hello Michelle and welcome to our forum. Sorry to hear that your laptop has failed. I am also sorry to say that I have no idea of the laws in your country so would be unable to help you with regard to what your legal rights are. The only advice that I can give is that you contact HP to see if they c...
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