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Other Retailers & General Help & Discussion Topic: hp pavillion problems / currys/dixions
Lapcure
Posted: Sun Sep 05, 2010 10:11 am
Replies: 26 420
Hello Mostak, Please find answers to your questions below:- Should i send the copies from email or should i wait till you send the report with the laptop. You should send one of the copies that comes with the report as you will need to send it with a letter before action and via recorded delivery. A...
Other Retailers & General Help & Discussion Topic: hp pavillion problems / currys/dixions
mostak
Posted: Sat Sep 04, 2010 11:05 pm
Replies: 26 420
Hi, Should i send the copies from email or should i wait till you send the report with the laptop. Also should i send the letter to their head office again or where the letter was address from and should i include the ref number from that letter. (am I acknowledging the letter that they have sent) S...
Other Retailers & General Help & Discussion Topic: hp pavillion problems / currys/dixions
Lapcure
Posted: Sat Sep 04, 2010 8:00 pm
Replies: 26 420
Hello Mostak, I have made the payment of £65 pounds now, can you confirm you have recivied this. Yes thank you, that has been received and I have now sent you an email to arrange the return of your laptop. I wouldn't call them back just yet as they don't have a copy of your report yet. You should se...
Other Retailers & General Help & Discussion Topic: hp pavillion problems / currys/dixions
mostak
Posted: Sat Sep 04, 2010 5:06 pm
Replies: 26 420
hi paul, I have made the payment of £65 pounds now, can you confirm you have recivied this. I also recived a letter from dixons today and it seemed to come from sheffield. I think this is where there customer service is and must have been forwarded by thier head office to them. My later was date 16t...
PC World/Dixons/Currys Topic: Hp Pavillion Dv2630EA Currys called today 20/8/2010
Lapcure
Posted: Wed Sep 01, 2010 9:58 pm
Replies: 13 227
Hello Matt, Well done on your success :! :! :! :! There seems to have been a wind of change blow over Currys recently as you are not the first person to have reached a positive resolution so swiftly and amicably. Let's hope this applies to all future claims. Once again a big ...
PC World/Dixons/Currys Topic: Hp Pavillion Dv2630EA Currys called today 20/8/2010
mattbates83
Posted: Wed Sep 01, 2010 9:49 pm
Replies: 13 227
Hi Paul just thought I would give you an update on my claim against Currys I had a call on friday (27th aug) from currys ,i missed the call but a gentleman called Andy left me message to call him back, I did so but he had finished for the day I thought just ...
PC World/Dixons/Currys Topic: dv9689ea, and hi
Lapcure
Posted: Wed Sep 01, 2010 8:37 pm
Replies: 14 374
... words should be used to make my case, so thanks very much! Thank you for that, much appreciated. I'm most impressed with the adult way in which Currys have dealt with my case, and I shall be writing to them to tell them that. Well that makes a refreshing change - let's hope there is a wind of ...
Success Stories Topic: success against DSG (Currys) HP dv9689ea
Lapcure
Posted: Wed Sep 01, 2010 8:24 pm
Replies: 1 108
Hello Yetius, Well done on your success :! :! :! :! That was a speedy resolution, let's hope that you are the first of many. I've also got to thank Paul (again) for maintaining this site, without it I dread to think how I'd have handled my HP failure. There's a wealth of information here, and I thin...
Success Stories Topic: success against DSG (Currys) HP dv9689ea
Yetius Maximus
Posted: Wed Sep 01, 2010 8:04 pm
Replies: 1 108
... out of warranty), and on 1st September I'd picked up a replacement Toshiba A660-11M laptop funded mainly by £600 in store vouchers. Dealing with Currys has been a very pleasant experience, there's been no drama and I've experienced nothing but an an adult attitude from my case manager and other ...
PC World/Dixons/Currys Topic: dv9689ea, and hi
Yetius Maximus
Posted: Wed Sep 01, 2010 7:51 pm
Replies: 14 374
... I reckon that by the time the old machine is sold for spares or repair I'll end up about even. I'm most impressed with the adult way in which Currys have dealt with my case, and I shall be writing to them to tell them that. I've thanked Paul before, but I'll do so again. Without Paul's wonderful ...
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