Author
Message
Other Retailers & General Help & Discussion Topic: Play.com - HP G6032EA wireless networking disappeared
robbttf
Posted: Sun Sep 05, 2010 11:29 am
Replies: 36 455
... promising. Try calling them back and good luck. David I spoke with people there a few more times, and eventually was offered £295, including the cost of the engineers report - which I accepted. Happy I don't have to go through small claims, but unfortunately Play want the laptop so I cannot sell ...
PC World/Dixons/Currys Topic: Toshiba Qosmio G40-10E
Lapcure
Posted: Sat Sep 04, 2010 8:30 pm
Replies: 12 275
... to obtain an Independent Engineers report, they advised the report should detail the faults, their cause, the diagnosis used and the likely costs of repair. I love how they twist the truth. Did you at any time state that you were "dissatisfied with the operation of a Laptop computer"? ...
Other Retailers & General Help & Discussion Topic: hp pavillion problems / currys/dixions
mostak
Posted: Sat Sep 04, 2010 5:06 pm
Replies: 26 412
... try to say its out of warranty or they will try a repair. If they were to offer some sort of compenstation at this point, are they liable for the cost of the engineers report. thanks
Other Retailers & General Help & Discussion Topic: Just a few true facts as its getting bit silly here.
katar83
Posted: Fri Sep 03, 2010 10:05 pm
Replies: 4 77
... possible to get them. The problem is that You can get them only in HK or Eastern Europe where people know more about fixing laptops than here. The cost of a new chip varies between £25 and £45. How to check if the chip is new? Just look at your motherboard and the GPU chip and look for a DC code. ...
Other Retailers & General Help & Discussion Topic: Another ASUS G1S death
Lapcure
Posted: Fri Sep 03, 2010 8:34 pm
Replies: 16 292
... to customers who have purchased a laptop that contains one of these defective chips and why should it be the customer that bears the brunt of the cost of this defect? Do you have any other information, help or advice on how and what should I do next? As you are not resident in the UK it is very ...
HP Direct Topic: HP G6000
melyosh
Posted: Thu Sep 02, 2010 11:57 pm
Replies: 17 276
... can I be sure it is an nvidia defect? Only with an engineers report I suppose.. The problem is that I'm not sure if I can afford to pay for this cost and others and then lose the case and end up with less money and no laptop. Anyway, tomorrow I will pop into the store and see what happens. Yesterday ...
PC World/Dixons/Currys Topic: ARES GP2W
Lapcure
Posted: Thu Sep 02, 2010 6:44 pm
Replies: 2 88
... with your laptop. When i got to the store i bought it at ( i have moved now, and had to travel 100 miles!) You should make a note of how much it cost you to travel to them with your laptop as this is a consequential loss and will be added to your claim. I think that it is scandalous that you ...
PC World/Dixons/Currys Topic: HP DV9646em - PC World - Valuation
gr1ffiths
Posted: Wed Sep 01, 2010 6:12 pm
Replies: 9 217
... software was used to diagnose the fault 3) What was the possible reason for failure (e.g. Poor manufacturing built quality etc) 4) Estimated cost for repair (Parts, Labour and VAT) I informed him that I thought the fault was due to a Nvidia defect and he said that if it was then PC World ...
Comet Topic: HP dv2699ea and my Comet battle
marc
Posted: Tue Aug 31, 2010 10:12 pm
Replies: 3 232
... Comet offering to settle out of court! They offered me about half the price I paid for the laptop (I'd had it around 2.5 years) along with the cost for the engineers report and the court costs. I accepted the offer last week and received the cheque today!! I also get to keep the laptop so I'll ...
John Lewis Topic: Problem with HP Pavillion DV6799EA bought from Joh Lewis
Lapcure
Posted: Tue Aug 31, 2010 8:15 pm
Replies: 9 191
Hello Anibap, If I inspect your laptop and it is not the defect then I will quote you on the cost to repair. If you decide not to proceed with a repair then all you would pay is £20 for the collect and return carriage and a £20 inspection fee making a total payable of ...
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