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Forum: Ebuyer Topic: Toshiba X200-219 GeForce 8600M GT Failure

FreshMaverick

Post subject: Re: SUCCESS!!!!

Posted: Sat Jun 01, 2013 4:25 pm

Replies: 17
Views: 3517

... used were not guaranteed of being "free from the defect" as they denied any wrong doing but seeing as though the repair itself would cost nearly a 1/3 of the laptop's original cost, I felt that this was a good offer. As you mentioned a pro-rata refund would not really go much towards ...

Forum: Other Retailers & General Help & Discussion Topic: Acer Aspire 5920G - Nvidia GPU defect

Lapcure

Post subject: Re: Acer Aspire 5920G - Nvidia GPU defect

Posted: Sun Apr 28, 2013 5:06 pm

Replies: 4
Views: 3170

... has failed. The good news is that because you did not know that the cause of the failure of your laptop was due to an inherent defect, then the cost of the repair could also be recoverable as part of your claim. This is because the sum you paid is a "consequential loss" and as such ...

Forum: Other Retailers & General Help & Discussion Topic: DELL XPS M1530 faulty graphics chip?

Ruglud

Post subject: Re: DELL XPS M1530 faulty graphics chip?

Posted: Thu Apr 18, 2013 11:13 pm

Replies: 30
Views: 6502

... rather send the laptop to Dell knowing full well what issues it has, last thing I want is any "oh we found this was damaged so it's going to cost you..." surprises from them. I'll let you know how it goes... Matt

Forum: Comet Topic: Sony VGN-FZ21E

Lapcure

Post subject: Re: Sony VGN-FZ21E

Posted: Tue Apr 16, 2013 9:35 pm

Replies: 4
Views: 3875

... the cause of the failure, though this expense is known as a "consequential loss" and as such you are entitled to a refund of this cost. They will probably not rely solely on Sony's admission and will want some corroborating evidence to substantiate your claim. I hope the above ...

Forum: Other Retailers & General Help & Discussion Topic: Apple iMac 24" Early 2008 (iMac8,1) defect GeForce 8800 GS

MortenSorth

Post subject: Re: Apple iMac 24" Early 2008 (iMac8,1) defect GeForce 8800

Posted: Wed Apr 10, 2013 4:11 pm

Replies: 7
Views: 2176

... the series of faulty GPUs and that that was why there was no replacement scheme initiated for the iMac. They said that if nVIDIA would cover their costs of replacing iMac GPUs, then of course they would have started a replacement scheme. This is backed up by the replacement scheme for the MacBook ...

Forum: Comet Topic: HP G6000 with faulty GPU

Lapcure

Post subject: Re: HP G6000 with faulty GPU

Posted: Mon Apr 01, 2013 7:29 pm

Replies: 1
Views: 3303

... and that can be achieved by presenting an engineers report. If and when they do then please let me know and I will be happy to help with that. The cost of the report is a consequential loss and so this sum can be recoverable as part of your claim. I hope the above helps. If you have any questions ...

Forum: PC World/Dixons/Currys Topic: HP dv9689ea Graphics Failure

Lapcure

Post subject: Re: HP dv9689ea Graphics Failure

Posted: Thu Mar 28, 2013 7:31 pm

Replies: 20
Views: 4293

... is an official document that provides proof that the data stored on the hard drive has been safely and irrevocably removed. This will incur a cost for them and it is unlikely that they will be willing to do this. You can then argue that due to the sensitivity of the information contained on ...

Forum: PC World/Dixons/Currys Topic: HP dv9689ea Graphics Failure

CaptnCanary

Post subject: Re: HP dv9689ea Graphics Failure

Posted: Thu Mar 28, 2013 8:30 am

Replies: 20
Views: 4293

... I know my data is secure and it also gives me the option to try to get the machine repaired. The compensation obviously does not nearly cover the cost of replacement for a high spec multimedia machine like this. I emailed them last night to say I would only accept the refund on the basis that ...

Forum: PC World/Dixons/Currys Topic: HP dv9689ea Graphics Failure

Lapcure

Post subject: Re: HP dv9689ea Graphics Failure

Posted: Mon Mar 25, 2013 12:25 am

Replies: 20
Views: 4293

... into the wrong hands, prove to be a risk to your privacy and security. The certificate of data destruction is a formal document and would incur a cost for the retailer so it is highly likely that they would allow you to keep the hard drive. As far as the laptop is concerned unless you were prepared ...

Forum: Other Retailers & General Help & Discussion Topic: HP Compaq Presario V3000 purchased way back in 2006

Lapcure

Post subject: Re: HP Compaq Presario V3000 purchased way back in 2006

Posted: Sun Mar 17, 2013 9:40 pm

Replies: 4
Views: 3312

... is being caused by either the inverter or the tube in the screen. This is what is causing the screen to be dark and is easily repairable. The cost to repair your laptop, including the collect and return carriage, would be £65. If this is to your approval then please let me know. Please also ...

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