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Search found 533 matches
Search term used: +Compaq Search these results:

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 Forum: Other Retailers & General Help & Discussion   Topic: HP Compaq Presario V3000 purchased way back in 2006

Posted: Tue Mar 19, 2013 7:34 pm 

Replies: 4
Views: 3191


Hello Heather,

It is great news isn't it!

I have replied to your PM and I await your response.

Any questions please let me know.

Best wishes

Paul
The Admin Team

 Forum: Other Retailers & General Help & Discussion   Topic: HP Compaq Presario V3000 purchased way back in 2006

Posted: Mon Mar 18, 2013 10:51 am 

Replies: 4
Views: 3191


That is great news! (and a big relief...)

I will send you a private message.

Thanks!
Heather

 Forum: Other Retailers & General Help & Discussion   Topic: HP Compaq Presario V3000 purchased way back in 2006

Posted: Sun Mar 17, 2013 9:40 pm 

Replies: 4
Views: 3191


Hello Heather and welcome to my forum. The good news is that your laptop does not have the dreaded defect. The problem with your laptop is being caused by either the inverter or the tube in the screen. This is what is causing the screen to be dark and is easily repairable. The cost to repair your la...

 Forum: Other Retailers & General Help & Discussion   Topic: HP Compaq Presario V3000 purchased way back in 2006

Posted: Sun Mar 17, 2013 12:02 am 

Replies: 4
Views: 3191


ps. i seem to be able to access my files! If I hold my laptop up to a light (in a dark room), I can see the screen enough to be able to back-up my files to a hard drive (phew!). Oddly, also (since this backing up is taking some time), I noticed that when my computer goes to sleep (or when the screen...

 Forum: Other Retailers & General Help & Discussion   Topic: HP Compaq Presario V3000 purchased way back in 2006

Posted: Sat Mar 16, 2013 9:32 pm 

Replies: 4
Views: 3191


... screen but the keyboard lights are 'on' and the laptop sounds like it is working (however, when I start up the computer I do see the initial 'Compaq' screen before it goes black so the screen doesn't appear to be faulty) - I can actually just barely see the XP log on page if I am holding the ...

 Forum: Comet   Topic: Re: Compaq Presario CQ60 failure

Posted: Wed Feb 06, 2013 7:53 am 

Replies: 14
Views: 3498


Thanks Paul

 Forum: Comet   Topic: Re: Compaq Presario CQ60 failure

Posted: Wed Feb 06, 2013 7:29 am 

Replies: 14
Views: 3498


Hello Lee, You are quite correct in that you will not need an engineers report as HP, if they do offer a resolution, will inspect the laptop themselves. The also should not make a charge to inspect the laptop. The offer of a repair will probably be the best offer that they make as they are under no ...

 Forum: Comet   Topic: Re: Compaq Presario CQ60 failure

Posted: Tue Feb 05, 2013 10:35 pm 

Replies: 14
Views: 3498


Yes I replied to that one before. It said 120 days from the date you discover the problem. However below that it reads tangiblegoods would be from date of purchase effectively. Typical. They always use c. cards too. Typical one time you need them they didn't use them. lol. I'm guesing I won't need a...

 Forum: Comet   Topic: Re: Compaq Presario CQ60 failure

Posted: Tue Feb 05, 2013 10:23 pm 

Replies: 14
Views: 3498


Hello Lee, I took a look at the link you provided but I think you may have got a little confused. With regard to debit card chargebacks it states:- It applies to all debit cards for goods costing less that £100, although exact rules may vary between the Visa, Maestro and American Express networks. I...

 Forum: Comet   Topic: Re: Compaq Presario CQ60 failure

Posted: Tue Feb 05, 2013 10:19 pm 

Replies: 14
Views: 3498


Thanks Paul. I've just e-mailed Nick Wilson CEO (hopefully still the right one) so we'll see. I've mentioned Sales of Good Act - satisfactory quality, inherent defects etc etc. So we'll see. It was a pretty powerful e-mail without being nasty so we'll see. Fingers crossed. I will let you know (if I'...
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