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Other Retailers & General Help & Discussion Topic: DV9565ea from Laskys
djkprojects
Posted: Sun Sep 05, 2010 1:05 pm
Replies: 9 199
... a partial refund as a fair remedy. This is exactly the reasoning that would be employed if you sought damages. Q13. What does the "reversed burden of proof" mean for the consumer? It means that for the first six months the consumer need not produce any evidence that a product was inherently ...
PC World/Dixons/Currys Topic: hp dv2630ea
Lapcure
Posted: Tue Aug 31, 2010 2:21 pm
Replies: 5 195
... was my responsibility to prove it is defective. I would tell them that you would like to provide your own independent report as the "reverse burden of proof" puts the onus on you, the customer to prove the inherent defect in your laptop. I would also tell them that once you have provided ...
PC World/Dixons/Currys Topic: Hp Pavillion Dv2630EA Currys called today 20/8/2010
Lapcure
Posted: Fri Aug 27, 2010 6:15 pm
Replies: 13 227
Hello Matt, Well, after six months of ownership there becomes what is known as the reverse burden of proof. This means that it is up to you, the customer, to prove to them that your your laptop is inherently defective. I always feel that an independent report is the ...
PC World/Dixons/Currys Topic: Hp Pavillion Dv2630EA Currys called today 20/8/2010
Yetius Maximus
Posted: Fri Aug 27, 2010 5:06 pm
Replies: 13 227
... to them, if that's deemed necessary in the end. Whether their report would be bias is something we can only guess at, and a moot poiint as the burden is upon you to prove that the machine is defective, so you can't do anything but get an independant report if that's where your case is heading.
Comet Topic: Acer aspire 5920g comet
Lapcure
Posted: Tue Aug 24, 2010 11:15 am
Replies: 14 308
Hello Eremneko, I would add that due to the reverse burden of proof that the onus is on you to prove to them that your laptop is inherently defective and it is not for them to prove this fact to you as their opinion could be biased. That is all you ...
Comet Topic: Bought a Laptop from comet and Nvidia defect
Lapcure
Posted: Thu Aug 19, 2010 7:01 pm
Replies: 1 117
... the first six months then it is deemed to have been faulty at the time of sale. After six months there becomes what is known as the "reverse burden of proof". What this basically means is that it is up to you, the customer. to prove that your laptop is inherently defective. It is not ...
Comet Topic: HP G6031EA Graphics Fault
Lapcure
Posted: Mon Aug 16, 2010 7:57 pm
Replies: 11 254
... tell you that they want to inspect the laptop. You should refuse this and remind them that after six months of ownership there becomes a reverse burden of proof which means that it is up to you, the customer, to prove that the laptop is inherently defective and it is not for Comet to prove this ...
Other Retailers & General Help & Discussion Topic: hp g6032ea no screen / keeps restarting. dodgy charger?
Lapcure
Posted: Mon Aug 16, 2010 6:42 pm
Replies: 21 285
... of ownership the onus passes to you, the customer, to prove the inherent defectiveness of your laptop and this is known as the "reverse burden of proof". Therefore you would prefer to provide your own engineers report as is your right in law. I would further tell them that in the ...
Other Retailers & General Help & Discussion Topic: Dabs.com offer partial refund
tragicdave
Posted: Mon Aug 09, 2010 7:00 pm
Replies: 3 181
... informed me of my rights under the sales of goods act and referred me back to Dabs. I contacted Dabs back in sep 09 and they informed me that the burden of proof is on me. I am ashamed to say I kind of gave up at that point, kept meaning to do something but didn't get round to it. Yesterday I ...
Comet Topic: My story re Acer Aspire 5920g and Comet
Lapcure
Posted: Thu Jul 29, 2010 6:27 pm
Replies: 17 487
... worry, you will soon have a positive resolution. They cannot tell you that you cannot go to a third party. They must know of that the reverse burden of proof means that it is up to you, the customer, to prove to them that your laptop is inherently defective. It is not for them to do this on ...
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