Author
Message
PC World/Dixons/Currys Topic: ARES GP2W
ciderboy
Posted: Fri Sep 03, 2010 8:01 pm
Replies: 2 112
i am feeling a little intimidated now and also hearing that they are changing the way they deal with cases isn't inspiring me with confidence! Stop right there! You should never feel intimidated. Remember, you are in the right and they are in the wrong. Keep saying it to yourself because you need t...
PC World/Dixons/Currys Topic: ARES GP2W
Lapcure
Posted: Thu Sep 02, 2010 6:44 pm
Replies: 2 112
Hello Shaneb and welcome to our forum. Sorry to hear of the problems you have been experiencing with your laptop. When i got to the store i bought it at ( i have moved now, and had to travel 100 miles!) You should make a note of how much it cost you to travel to them with your laptop as this is a co...
PC World/Dixons/Currys Topic: ARES GP2W
Shaneb
Posted: Thu Sep 02, 2010 3:30 pm
Replies: 2 112
Hey! I've been having trouble with PC world, I spoke to some people on the help line, and they insisted that i take the laptop to the tech guys to do the once over, I told them i was sure it was the GPU, I had a friend look at it who is a technincal. When i got to the store i bought it at ( i have m...
PC World/Dixons/Currys Topic: Packard Bell ARES GP2W Limited Edition
Lapcure
Posted: Tue Jun 29, 2010 5:50 pm
Replies: 1 320
Hello Pepper and welcome to our forum. Sorry to hear of the problems you are experiencing with your laptop. The problems you mention are manifestations of the Nvidia defect. I have worked on a large number of your model laptop and they were all crippled with the defect. I would not bother putting an...
PC World/Dixons/Currys Topic: Packard Bell ARES GP2W Limited Edition
pepper
Posted: Tue Jun 29, 2010 10:27 am
Replies: 1 320
Well, I have had the laptop since March 2008. A year and a day or so after purchase I encountered my first problem. The laptop ran to overheat and would shut down, refusing to turn on again. I took it to an independent computer repair shop and they cleaned out the cooling system, wiped off some comp...
PC World/Dixons/Currys Topic: Display problem Packard Bell ARES GP2W
Lapcure
Posted: Tue Jun 22, 2010 10:22 pm
Replies: 8 290
Hello Michael, You will need to speak to the card company regarding this issue. Before you let the engineer look at your laptop you should ask him that if he discovers your laptop is inherently defective would he be willing to put this into the report. I have noticed that for some reason some engine...
PC World/Dixons/Currys Topic: Display problem Packard Bell ARES GP2W
Lapcure
Posted: Thu Jun 17, 2010 8:27 pm
Replies: 8 290
Hello Michael, You will need to get an engineers report that is independent from a laptop repair company in your country. The repair company will have to be independent of the retailer, so it cannot be Boulager. Do you know of any repair companies that can do this for you? Which country are you in? ...
PC World/Dixons/Currys Topic: Display problem Packard Bell ARES GP2W
Lapcure
Posted: Wed Jun 16, 2010 8:57 pm
Replies: 8 290
Hello Michael, Well, if you paid by credit card then that means that the card company is jointly liable with the retailer. You can claim what is known as a Section 75 refund from the card company. Give the card company a call, explain that the laptop you purchased on your credit card is inherently d...
PC World/Dixons/Currys Topic: Display problem Packard Bell ARES GP2W
Lapcure
Posted: Fri Jun 11, 2010 10:12 pm
Replies: 8 290
Hello kiosifmihai2003 and welcome to our forum. Firstly, sorry I missed your first post. How did you pay for the laptop? If you paid by credit card then you would have extra protection and could take action against the card company. I would be very wary about sending them your laptop for repair when...
PC World/Dixons/Currys Topic: Display problem Packard Bell ARES GP2W
kiosifmihai2003
Posted: Fri Jun 11, 2010 11:13 am
Replies: 8 290
I spoke with Packard Bell France.
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