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Lapcure
 Post subject: Comet
PostPosted: Thu Sep 10, 2009 10:53 pm 
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Site Admin

Joined: Tue Jun 09, 2009 7:54 pm
Posts: 6904
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
Just wanted you all to know we have had yet another success against Comet.

A poster both on this site and www.hplies.com has had a real triumph against one of the big boys.

After much hassle and a bit of a battle this lady secured a brand new Sony Vaio NS30 Laptop along with £150 in gift vouchers.

How good is that!!

So, if there is anyone who needs convincing not to give up their fight then this is surely it.

If you persist and lay down the law then there is no way you can loose - at least in the UK anyway.

If anyone needs help or advice then please let me know or visit www.nvidiadefect.com - you can even download a template "Letter Before Action" to send off to the retailer.

All our help and advice is free. The only thing that we charge for is the Engineers report and the best bit about that is that the retailer has to pay for the report.

Best wishes

Paul
The Admin Team

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Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.


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nicehairylegs
 Post subject: Re: Comet
PostPosted: Mon Oct 19, 2009 12:42 pm 
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Joined: Sun Jun 21, 2009 7:21 am
Posts: 42
Laptop Make: HP
Model: DV9340EA
Graphics Card: 7400
Purchased From: High Street Store
Amount Paid: 929
Date Purchased: 03 Jul 2007
Date Failed: 0-10-2008
Just after i had spent the morning putting my arguments together for the big day, i checked my email

Dear Mr x

Due to unforeseen circumstances it will not be possible for us to attend the hearing of 21 October 2009. In view of this arrangements are now in hand to forward you a cheque for £1110.96 in full and final settlement of your claim. In view of this I would appreciate it if you would now contact the Court and withdraw this claim.

If you have any queries regarding this please do not hesitate to contact me on 01482 592442.

Yours sincerely

Ron Teale
Comet Customer Services


A big thankyou to anyone who has advised on this case and a million thankyou's to paul who provided this platform and expert opinions which have resulted in many successes. top man ! ;)
hpDV9340EA for sale, one previously frustrated owner lol :lol:

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Last edited by nicehairylegs on Thu Oct 29, 2009 6:02 pm, edited 1 time in total.

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Lapcure
 Post subject: Re: Comet
PostPosted: Mon Oct 19, 2009 1:55 pm 
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Site Admin

Joined: Tue Jun 09, 2009 7:54 pm
Posts: 6904
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
Hello Hairy,

Well done mate :lol: :lol: :lol:

Your case is proof that if you are determined enough and persist all the way, then you will get a positive resolution.

Now, the big question is, what are you going to spend all the cash on?

Hopefully not something with a defect thats for sure :D

Best wishes and well done again mate.

Paul
The Admin Team

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================

If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.
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nicehairylegs
 Post subject: Re: Comet
PostPosted: Mon Oct 19, 2009 2:10 pm 
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Joined: Sun Jun 21, 2009 7:21 am
Posts: 42
Laptop Make: HP
Model: DV9340EA
Graphics Card: 7400
Purchased From: High Street Store
Amount Paid: 929
Date Purchased: 03 Jul 2007
Date Failed: 0-10-2008
hello, well i will prob need a quote for a reflow to get the thing saleable ;)
I will Definately never buy anything nvidia again, as i purchased a dell studio with ATI :lol: just after they dumped out nvidia and its plenty good enough for what i need.

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ralphy
 Post subject: Re: Comet
PostPosted: Mon Oct 19, 2009 2:17 pm 
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Joined: Thu Jul 16, 2009 6:43 pm
Posts: 178
Laptop Make: HP
Model: TX1138
Purchased From: High Street Store
Amount Paid: 600
Date Purchased: 31 Oct 2007
Date Failed: 30 Nov 2008
Well done !!!!!!!! :-)

Comet ......... Ha Ha Ha ....... we all knew you where just having a laugh


Ralph

PS....... Comet should be done for wasting the courts time !
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hannahbtw
 Post subject: Re: Comet
PostPosted: Mon Oct 19, 2009 4:11 pm 
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Joined: Mon Jun 22, 2009 4:18 pm
Posts: 13
Laptop Make: HP
Model: DV6285EU
Graphics Card: 7600 GO
Purchased From: High Street Store
Amount Paid: 649
Date Purchased: 01 Apr 2007
Date Failed: 15 Jun 2009
Yay!!! Well done Hairy!! :D

I knew they'd cave in the end..lol!
Cutting it rather fine, weren't they!? pmsl!

Sooo pleased you have had a positive outcome..I'm thrilled for ya mate :P

Going to have a nice celebratory glass of wine for you *hic* oops..may have already had a little of it..pre-empting Comet's oh-so-wonderful generosity..LOL!
Good on ya for not giving up!

Hannah x
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ciderboy
 Post subject: Re: Comet
PostPosted: Tue Oct 20, 2009 8:44 am 
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Joined: Mon Sep 28, 2009 3:16 pm
Posts: 422
Laptop Make: HP
Model: G6000
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 399
Date Purchased: 01 Mar 2007
Date Failed: 25 Sep 2009
Hairy,

Great news which gives me a bit more hope. However, I wouldn't withdraw the claim until you have received the cheque from them.

I would contact Comet indicating that you would not object to them lodging a consent order with the court to 'adjourn the case to the first open date after 14 days'.

This will protect your position and hopefully speed up the production of the cheque. It will also have the added bonus of causing them a bit more grief/expense :D

Martin

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Please note: I am not legally qualified and therefore any postings I make are just my own personal opinion based on my experience of working for a number of years at a busy County Court.
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nicehairylegs
 Post subject: Re: Comet
PostPosted: Tue Oct 20, 2009 9:26 am 
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Joined: Sun Jun 21, 2009 7:21 am
Posts: 42
Laptop Make: HP
Model: DV9340EA
Graphics Card: 7400
Purchased From: High Street Store
Amount Paid: 929
Date Purchased: 03 Jul 2007
Date Failed: 0-10-2008
Too late im afraid as we faxed the court yesterday, im sure they will not pull a stunt like that with my money, I won't stop my fight until the cheque has cleared, but good advice for anyone else in the same situation.

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Last edited by nicehairylegs on Sat Oct 31, 2009 1:39 am, edited 1 time in total.

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Urchin
 Post subject: Re: Comet
PostPosted: Wed Oct 21, 2009 9:47 am 
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Joined: Mon Sep 14, 2009 9:38 pm
Posts: 54
Laptop Make: HP
Model: DV6000
Purchased From: High Street Store
Amount Paid: 630
Date Purchased: 17 Apr 2007
Date Failed: 02 Aug 2007
Brilliant news!!

Time for me to ring Trading Standards and get moving again this end!
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nicehairylegs
 Post subject: Re: Comet
PostPosted: Mon Oct 26, 2009 4:46 pm 
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Joined: Sun Jun 21, 2009 7:21 am
Posts: 42
Laptop Make: HP
Model: DV9340EA
Graphics Card: 7400
Purchased From: High Street Store
Amount Paid: 929
Date Purchased: 03 Jul 2007
Date Failed: 0-10-2008
WHERE IS MY CHEQUE COMET !

_________________
visit http://www.lapcure.com for quality service and results


Last edited by nicehairylegs on Sat Oct 31, 2009 1:39 am, edited 1 time in total.

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