Hello and thank you for your post.
Ok, to answer your questions.
Quote:
I just wish to confirm that the following details are correct on the online application:
"Type of Defendent - Organisation
Full name of organisation including correct suffix - Comet Group PLC
Address - Comet House, Three Rivers Court, Rickmansworth, Hertfordshire, WD3 1FX"
Those details are all correct.
Quote:
And finally I'd like people to provide feedback on the 'Particulars of claim' before I send it off:
"On the last weekend of August 2009 my laptop (a HP DV9288ea) developed a hardware fault which had rendered it unusable and according to a variety of sources the fault, known as ‘The NVIDIA defect’, appears to be a common issue affecting a number of HP laptop models. The video chip is inherently defective and I was unaware of this condition during the purchase of the laptop.
As evidence the fault has diagnosed and noted in an engineer’s report produced by a certified laptop repair company.
Being a first year student at university without a laptop is significantly affecting my studies since it prevents me from studying remotely from the university. The component can only be repaired by a temporary fix which is unacceptable and would furthermore affect my studies at university if the fault were to reoccur.
As the claimant I demand compensation through a full refund on the sum of the amount paid for the laptop, the additional cost of the engineer’s report (£60) and the handling fee of the small claim."
If you dont mind me saying I would suggest the following:-
============================================================================================
I purchased my laptop, a HP DV9288ea on <insert date> at a cost of <insert cost> from the defendants.
In August of 2009 my laptop developed a hardware fault which had rendered it completely unusable.
After doing some research I discovered that the fault, known as ‘The NVIDIA defect’, was a worldwide problem affecting huge numbers of HP laptop models. This defect relates to the Nvidia GPU (Graphics Processing Unit) and was caused by mistakes made during the manufacturing process.
This problem is not specific to one model of HP's laptop's either. It transpires that a wide range of models are affected. Nor is this specific to one manufacturer; Sony, Dell, HP and Acer have all reported serious problems with the Nvidia GPU in their product lines.
The Nvidia GPU chip in my laptop is inherently defective and I was unaware of this when I purchased the laptop. As soon as I discovered this defect I notified the retailer immediately.
This inherent defect is also documented in an independent engineers report that I have obtained from a certified laptop repair company. This report verifies that my laptop is indeed inherently defective and therefore breaches the Sale Of Goods Act.
I am a student in my first year at university and so being without a laptop is significantly impacting my studies since it prevents me from studying remotely from the university.
I need a laptop that is durable, reliable and fit for the purpose and therefore have no option but to demand a full refund of the purchase price of the laptop. In addition to this I also claim the cost of the engineer’s report (£60) and the handling fee of the small claim.
============================================================================================
I hope you don't mind me suggesting this alteration.
You will just need to add the date you purchased the laptop and the cost at the beginning.
If you have any questions or queries then please do not hesitate to ask.
Best wishes
Paul
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maybe they are using me as a test case to see how they get on, i cant wait.
