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PostPosted: Thu Jun 10, 2010 10:42 am 
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Joined: Fri Jan 22, 2010 11:15 am
Posts: 52
Laptop Make: HP
Model: 2166eu
Graphics Card: 6150 GO
Purchased From: High Street Store
Amount Paid: 650
Date Purchased: 01 Feb 2007
Date Failed: 01 Feb 2008
Hi Paul

I hate to sound dim but when you say extra document do u mean if I click on the BIOS link and print out that page? as I don't have another document.

For evidence I will rely on in court I will put together, your original report, my letters sent with proof of postage, some of the articles you have on here as evidence and the BIOS stuff?

Thanks
Sally


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PostPosted: Thu Jun 10, 2010 10:45 am 
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Joined: Tue Jun 09, 2009 7:54 pm
Posts: 6904
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
Hello Sally,

I thought I had sent you an email with a supplementary document which detailed the BIOS update?

If you didn't receive this please let me know and I will resend it as it would be a great addition to your evidence.

Best wishes

Paul
The Admin Team

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PostPosted: Thu Jun 10, 2010 2:23 pm 
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Joined: Fri Jan 22, 2010 11:15 am
Posts: 52
Laptop Make: HP
Model: 2166eu
Graphics Card: 6150 GO
Purchased From: High Street Store
Amount Paid: 650
Date Purchased: 01 Feb 2007
Date Failed: 01 Feb 2008
Hi Paul

I don't seem to have that document. If you could email it to my work email? that would be very good of you.

Thank you once again for all of you help and support without I would of given up a long time ago!

Sally


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PostPosted: Thu Jun 10, 2010 8:52 pm 
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Joined: Tue Jun 09, 2009 7:54 pm
Posts: 6904
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
Hello Sally,

I couldn't locate your works email address so I have emailed it to your private one.

Hope this is ok with you.

Fingers crossed that the document will mean that your success will come a little quicker.

Best wishes

Paul
The Admin Team

_________________
=======================================================
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=======================================================


If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


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PostPosted: Tue Jun 22, 2010 2:59 pm 
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Joined: Fri Jan 22, 2010 11:15 am
Posts: 52
Laptop Make: HP
Model: 2166eu
Graphics Card: 6150 GO
Purchased From: High Street Store
Amount Paid: 650
Date Purchased: 01 Feb 2007
Date Failed: 01 Feb 2008
Hi Paul

Thanks for the supplementry document you emailed to me. Once again another great peice of evidence.

19th July is rapidly approaching. I'm starting to wonder if they will go all the way to court AND turn up. Either way i'm not worried as I cannot lose.

Thanks
Sally


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PostPosted: Tue Jun 22, 2010 6:34 pm 
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Graphics Card: 8600M GS
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Hello Sally,

Quote:
Thanks for the supplementry document you emailed to me. Once again another great peice of evidence.


No problem Sally, my pleasure. The evidence in your favour is overwhelming.

There is a legal term called vexatious litigant, in which a person brings a legal action regardless of its merit purely to harass the intended defendant.

I think that this law should be changed to include those who defend an action regardless of the merit of their defence purely, in my opinion, in the hope that the claimant will drop their action.

Won't be long now though Sally. Did you send Currys a copy of the extra document I sent you and if so did they respond to it?

Best wishes

Paul
The Admin Team

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================


If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.


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PostPosted: Wed Jun 23, 2010 10:01 am 
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Joined: Fri Jan 22, 2010 11:15 am
Posts: 52
Laptop Make: HP
Model: 2166eu
Graphics Card: 6150 GO
Purchased From: High Street Store
Amount Paid: 650
Date Purchased: 01 Feb 2007
Date Failed: 01 Feb 2008
Hi Paul

Quote:
I think that this law should be changed to include those who defend an action regardless of the merit of their defence purely, in my opinion, in the hope that the claimant will drop their action.


A very good point because that is exactly what they are doing to all of us!

I haven't yet got around to sending the BIOS report as I have been away. I feel a bit like I have to send it 14 days before the court date and they have dragged their feet for so long what's another couple of weeks? I might as well send things in by the deadlines just as they would. :lol: I think I would like it to go to court now as I am not too sure, but I don't think anyone has yet taken DSG all the way to court? it might teach them that we are not going to back down and to take us all seriously. the end is in sight less that 4 weeks. :D

Sally


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PostPosted: Wed Jun 23, 2010 6:18 pm 
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Joined: Tue Jun 09, 2009 7:54 pm
Posts: 6904
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
Tinkersal wrote:
the end is in sight less that 4 weeks.


Tic-Toc-Tic-Toc

_________________
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Calculate the minimum refund that you would be entitled to.
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=======================================================


If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.


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PostPosted: Tue Jun 29, 2010 4:33 pm 
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Joined: Fri Jan 22, 2010 11:15 am
Posts: 52
Laptop Make: HP
Model: 2166eu
Graphics Card: 6150 GO
Purchased From: High Street Store
Amount Paid: 650
Date Purchased: 01 Feb 2007
Date Failed: 01 Feb 2008
Hi Paul

Just a quick update.

My evidence is all together and I will be sending it today, recorded delivery. I am away as of Thursday until the 15th July so DSG are not going to have an opportunity for a last minute resolution with me now. 19th of July I will be in Court.

Thanks
Sally


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PostPosted: Tue Jun 29, 2010 7:47 pm 
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Joined: Tue Jun 09, 2009 7:54 pm
Posts: 6904
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
Hello Sally,

Quote:
I am away as of Thursday until the 15th July so DSG are not going to have an opportunity for a last minute resolution with me now.


Well that serves them right doesn't it!

They have had plenty of chances to settle with you and have let each of those chances pass by.

You should tell the judge once you have won how many other unfortunate customers are in the same position as you.

If you are going away on your holidays then have a great time and come back refreshed and raring to go.

Good luck and best wishes

Paul
The Admin Team

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================


If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.


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