The Nvidia Defect Forum

Hi Paul, if there is one thing I can not stand is to be lied to or ripped off and PC World seem to be trying to do both.

They try to make things so difficult I think they hope you will just not think it's worth bothering about.

I'll let you know the out come after the phone call Saturday.

Regards

Dave

Hi, update about my laptop, after 2 weeks of being told that the laptop was still waiting to be inspected I informed PC World last week that my house insurance legal help line needed some details from them so that they could be ready to act if needed.

Surprises, 2 days later I had a phone call to say that it did have the Nvidia fault and was unrepairable and another call today to tell me that £275 will be put into my bank within 5 days, not as much as I had hopped for but at this stage I will accept it and its money towards a new laptop.

It didn't cost me any thing to have PC World inspect it because I refused point blank to pay and that any inspection was at their expense and so they had to issue a £50 goodwill voucher to pay for it, what a performance.

I didn't see the point in arguing over a few pounds but did tell them I would not be buying from them, been to John Lewis and bought one from them.

(Bought an HP laptop so if it needs repairing I might need your address)



So a big THANK you for your advice and help.

Hello Dave,

Well done on your success.

I am really pleased that you have reached this hassle free resolution.

Considering the headaches some customers have had you have got off lightly.

Well done again and all the very best for the future.

Best wishes

Paul
The Admin Team

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