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Defective Nvidia GPU? - HP Nvidia Defect? Blank Screen problems? Laptop Display Problems?
Laptop hot/overheating? - Laptop can't detect wireless card?

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Lapcure
PostPosted: Fri Feb 19, 2010 8:04 am 
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Site Admin

Joined: Tue Jun 09, 2009 7:54 pm
Posts: 6900
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
Hello Kevin,

Well, in fairness, if it went to court you would be able to claim for it.

Why not put it down and see what they say.

If they refuse then so be it, if they pay then that is good.

There can be no harm in trying.

Best wishes

Paul
The Admin Team

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Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.
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kevin.woodkm
PostPosted: Mon Feb 22, 2010 11:22 am 
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Joined: Sun Feb 14, 2010 12:19 am
Posts: 8
Laptop Make: HP
Model: HP Pavillion dv6000 (service tag dv6360eu)
Amount Paid: 0
Date Purchased: 15 Jul 2007
Date Failed: 0-12-2009
I'm filling in the "add job" form now.
Can I request courier collection on Wednesday 24th (rather than tomorrow, which would be "next business day")?

Also, do you need power supply included?

In the event that I don't have Nvidia Defect, would Lapcure be able to perform a repair?

Kevin
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Lapcure
PostPosted: Mon Feb 22, 2010 12:17 pm 
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Site Admin

Joined: Tue Jun 09, 2009 7:54 pm
Posts: 6900
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
Hello Kevin,

No problems with Wednsesday collection.

You do not need to include the PSU with the laptop.

If it isn't the Nvidia defect then I will quote you on the cost of repair. If you choose not to proceed with the repair then you will only have to pay for the collect and return carriage which is £20.

Hope this is good for you.

Best wishes

Paul
The Admin Team

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================

If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.
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kevin.woodkm
PostPosted: Mon Feb 22, 2010 8:44 pm 
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Joined: Sun Feb 14, 2010 12:19 am
Posts: 8
Laptop Make: HP
Model: HP Pavillion dv6000 (service tag dv6360eu)
Amount Paid: 0
Date Purchased: 15 Jul 2007
Date Failed: 0-12-2009
I didn't have serial number with me at work earlier, so just registered the job just now, expecting DHL collection on Wednesday

Cheers

Kevin
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Lapcure
PostPosted: Mon Feb 22, 2010 8:46 pm 
Offline
Site Admin

Joined: Tue Jun 09, 2009 7:54 pm
Posts: 6900
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
kevin.woodkm wrote:
I didn't have serial number with me at work earlier, so just registered the job just now, expecting DHL collection on Wednesday

Cheers

Kevin


Thanks Kevin.

I will email you shortly with a delivery label.

You will be updated as soon as I receive your laptop.

Thank you for your custom.

Best wishes

Paul
The Admin Team

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================

If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.
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