The Nvidia Defect Forum


The UK's Only Dedicated Forum For Owners Of Laptops Crippled With The Nvidia Defect.


Defective Nvidia GPU? - HP Nvidia Defect? Blank Screen problems? Laptop Display Problems?
Laptop hot/overheating? - Laptop can't detect wireless card?

Do you own a laptop with the same/similar problems? Don't worry - we can help!

Get all the free advice and assistance you need to secure a refund/replacement for
laptops with inherently defective Nvidia GPU's here at the Nvidia Defect Forum.




It is currently Sun Nov 23, 2014 2:19 pm

All times are UTC




Bookmark and Share



Click here to view the CEO of Nvidia admit to the defect in their GPU's.


The truth cannot stay buried forever!


Click here to instantly calculate the minimum refund you would be entitled to.


*NEW* Help For Retailers - Does The Customer Have Rights?


Note to Manufacturers And Retailers - The Truth Will Set You Free!



Ucan Reuse IT - www.ucanreuseit.co.uk






Post new topic Reply to topic  [ 13 posts ]  Go to page 1, 2  Next
{ VISITS } Views: 3121  Favorites Favorites: 0  Followers Followers: 1 
Followers: LADmachining
Author Message
 Post subject: Lenovo R61
PostPosted: Sun Jul 19, 2009 11:46 am 
Offline

Joined: Sun Jul 19, 2009 9:14 am
Posts: 1
Laptop Make: Lenovo
Model: R61 8918-B8G
Graphics Card: 8600M GS
Purchased From: Website Sale
Amount Paid: 585
Date Purchased: 10 May 2008
Date Failed: 18 Jul 2009
It would seem that my Lenovo laptop has died. :(

Started with strage ghost patterns and random squares on the screen, which has changed to multiple coloured vertical lines.

This happens on the BIOS splash screen, so is not a windows issue. Have tried an external monitor, but that is the same.

It has a Nvidia Quadro NVS140m GPU.

The warranty has run out, so I guess that Lenovo will not be interested. Will call them anyway.

The laptop was purchased from a company on eBay. Am going to email them tomorrow and mention the sale of goods act, and see if I get anywhere.


Share on FacebookShare on TwitterShare on DiggShare on MySpace
Top
 Profile  
Reply with quote  
 Post subject: Re: Lenovo R61
PostPosted: Sun Jul 19, 2009 1:18 pm 
Offline
Site Admin

Joined: Tue Jun 09, 2009 6:54 pm
Posts: 7864
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
LADmachining wrote:
It would seem that my Lenovo laptop has died. :(

Started with strage ghost patterns and random squares on the screen, which has changed to multiple coloured vertical lines.

This happens on the BIOS splash screen, so is not a windows issue. Have tried an external monitor, but that is the same.

It has a Nvidia Quadro NVS140m GPU.

The warranty has run out, so I guess that Lenovo will not be interested. Will call them anyway.

The laptop was purchased from a company on eBay. Am going to email them tomorrow and mention the sale of goods act, and see if I get anywhere.


Hello, sorry to hear about your problems with your defective laptop.

Your first point of contact should be the store where you purchased it, I don't think that Lenovo will be interested.

There is a template letter you can send which is available under the "Law and Sale of Goods" section of this forum.

Good luck with your quest and please keep us updated.

If I can be of any help please let me know.

Best wishes

Paul
Lapcure

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================


If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.


Top
 Profile  
Reply with quote  
 Post subject: Re: Lenovo R61
PostPosted: Thu May 27, 2010 1:27 pm 
Offline

Joined: Thu May 27, 2010 1:16 pm
Posts: 7
Model: Lenovo R61, GPU NVS140M
Graphics Card: 8600M GS
Amount Paid: 915
Date Purchased: 0-10-2007
Date Failed: 0- 2-2010
I too have a dead R61 with a quadro 140 card. Died around February time, bought in Oct 2007 from Insight UK, now unfortunately out of warranty -- was only 1 year. I have once concern about attempting to get a refund/exchange. A few months prior, the fan failed, real horrible grinding noises. I ordered an OEM replacement fan direct from Lenovo and swapped out the dodgy one. Machine worked fine up until Feb. What concerns me, is that if they look at the internal parts, they'll spot the new fan and I'm worried that this will go against my claim. What do you think?


Top
 Profile  
Reply with quote  
 Post subject: Re: Lenovo R61
PostPosted: Thu May 27, 2010 8:14 pm 
Offline
Site Admin

Joined: Tue Jun 09, 2009 6:54 pm
Posts: 7864
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
Hello Boredstupid and welcome to our forum.

Sorry to hear of the problems with your laptop.

Don't worry about the replacement fan. This will not affect your chances of securing a refund or replacement laptop.

If you have any questions please let me know.

Best wishes

Paul
The Admin Team

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================


If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.


Top
 Profile  
Reply with quote  
 Post subject: Re: Lenovo R61
PostPosted: Mon Jul 19, 2010 3:21 pm 
Offline

Joined: Thu May 27, 2010 1:16 pm
Posts: 7
Model: Lenovo R61, GPU NVS140M
Graphics Card: 8600M GS
Amount Paid: 915
Date Purchased: 0-10-2007
Date Failed: 0- 2-2010
Right, I finally got round to getting the ball moving on my laptop. I've contacted Insight who replied with in summary, for all warranty and repairs please contact Lenovo. So I've replied as per the instructions on the forum, so we shall see...

On another note, I feel the law underlying all this is a bit odd. I was dreading to think what would happen if the retailer you bought from went under. Then who do you claim from? If in the case that you're stuck, then the law needs changing. As a scary example, you could potentially set up two companies. One to make a product and one to sell it. Conveniently when an inherent defect occurs, the selling company can go under, leaving customers stuck and the manufacturer without liability. Probably too simplistic but still, I could just imagine people trying it.


Top
 Profile  
Reply with quote  
 Post subject: Re: Lenovo R61
PostPosted: Mon Jul 19, 2010 5:23 pm 
Offline
Site Admin

Joined: Tue Jun 09, 2009 6:54 pm
Posts: 7864
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
Hello Boredstoopid

Quote:
On another note, I feel the law underlying all this is a bit odd. I was dreading to think what would happen if the retailer you bought from went under. Then who do you claim from? If in the case that you're stuck, then the law needs changing.


I agree with you on 100%. I think that in the absence of the retailer then the manufacturer should be responsible in instances such as this.

The only saving grace in a situation like this would be if the customer paid by credit card - in which case they would have a claim against the card company.

But the law does need to change to protect customers against such situations. Whether it will or not is another matter.

Best wishes

Paul
The Admin Team

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================


If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.


Top
 Profile  
Reply with quote  
 Post subject: Re: Lenovo R61
PostPosted: Thu Sep 09, 2010 8:40 am 
Offline

Joined: Thu May 27, 2010 1:16 pm
Posts: 7
Model: Lenovo R61, GPU NVS140M
Graphics Card: 8600M GS
Amount Paid: 915
Date Purchased: 0-10-2007
Date Failed: 0- 2-2010
Here's an update... So it's been a fairly slow few weeks. I've had a few conversations with the retailer and supplied them with anecdotal evidence of the Nvidia defect affecting Lenovos, which included owners logging complaints on Lenovo's own forums. The retailer tried taking Lenovo to task by questioning their stance on this defect. Lenovo were not interested and fobbed the retailer off by saying that the defect was too rare to be an issue. Whilst I appreciate the efforts of the retailer, I think it is now time I tackle the retailer head on...

I am going to go ahead with an engineering report. I do have a question before I send the laptop off to you. Do I need to have the hdd in place? I pulled it to run in another machine whilst the original laptop collected dust.

Thanks


Top
 Profile  
Reply with quote  
 Post subject: Re: Lenovo R61
PostPosted: Thu Sep 09, 2010 8:55 am 
Offline
Site Admin

Joined: Tue Jun 09, 2009 6:54 pm
Posts: 7864
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
Hello Boredstoopid,

Quote:
Lenovo were not interested and fobbed the retailer off by saying that the defect was too rare to be an issue.


What planet are they living on to say that? Have they got their heads stuck in the sands or do they not know ho to use Google?

How ill-informed of them to say that, or is it a case of that line is the best fob-off that they can come up with?

Whichever the reason they really have no idea do they?

Quote:
I am going to go ahead with an engineering report. I do have a question before I send the laptop off to you. Do I need to have the hdd in place? I pulled it to run in another machine whilst the original laptop collected dust.


No, there is no need for the hard drive as I can perform the tests without it.

Please let me know if you have any further questions.

Best wishes

Paul
The Admin Team

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================


If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.


Top
 Profile  
Reply with quote  
 Post subject: Re: Lenovo R61
PostPosted: Fri Jan 07, 2011 11:45 am 
Offline

Joined: Thu May 27, 2010 1:16 pm
Posts: 7
Model: Lenovo R61, GPU NVS140M
Graphics Card: 8600M GS
Amount Paid: 915
Date Purchased: 0-10-2007
Date Failed: 0- 2-2010
Right an update. After little contact from my initial queries with the retailer, I sent a letter of complaint. They then replied promptly. They organised to have my laptop picked up so they could assess it. After about 6 weeks I finally get a voicemail message saying they confirmed the graphics fault (I imagine they only did the basic tests) and that they were pursuing Lenovo. Get a call today, they're not prepared to do anything repair-wise or refund as Lenovo have said that this is not a problem with their laptops and that their is "no evidence" to suggest contrary -- apart from the brick that is now on its way back to me, and people on Lenovo's very own forums complaining about it. They also claim that because it happened out of warranty that is pretty much my problem. Expletives! So I've asked for all the details/stances to be sent to me in writing and the laptop returned. Looks like I'll have to push harder!


Top
 Profile  
Reply with quote  
 Post subject: Re: Lenovo R61
PostPosted: Fri Jan 07, 2011 11:52 am 
Offline
Site Admin

Joined: Tue Jun 09, 2009 6:54 pm
Posts: 7864
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
Hello Boredstoopid,

Don't worry about their response as this is to be expected.

The law is on your side and they have no option but to offer a resolution.

Your next step is to obtain an engineers report which you can use to sue them. If you would like us to provide you with a report then please let me know.

Believe me, if your laptop is indeed inherently defective then you really cannot lose so they can obfuscate matters as much as they like but their position is indefensible.

Don't stand for it, stick to your guns, be persistent and you will succeed.

Good luck and best wishes

Paul
The Admin Team

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================


If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 13 posts ]  Go to page 1, 2  Next

All times are UTC


Who is online?

Users browsing this forum: No registered users and 4 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  


Find Last Minute eBay Bargains



Find eBay Misspellings & Save!






Ebuyer CCL Sony DSG Retail Faulty Independent Currys Problems Hot Overheating PC World Wireless 8600 Dixons Help Advice DV2630 Engineers Report SOGA DV9000 Statutory Rights DV6000 Compaq Ares GP2W Report Repair Refund Replacement Comet Rework Faulty Letter XPS1330 8400 Test Evidence section Proof Staples Template Information GPUPackard Bell Motherboard Graphics CostHP Burden Battery Head OfficeSmall Claims FixDell







Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group





phpBB SEO








The views and opinions expressed within this site are those of the specified authors and do not necessarily reflect the views of Nvidiadefect.com.

The Nvidia Defect, Defective Nvidia, HP Nvidia Defect, Failed Nvidia, Nvidia Problems

HP laptop problems - HP laptop display problems - HP laptop hot/overheating - HP laptop lost wireless - HP laptop can't detect wireless card - Video Problems - Black screen - Distorted video - No Display



Have you got a problem with a post on this forum? Then please email [email protected]


Disclaimer:- All the information and advice that I give in this forum is derived from either the Sale Of Goods Act, other legal material or my personal experiences in taking legal action against retailers. Whilst we have had tremendous success against the retailers I have to state that I am not a Lawyer and do not profess to be. If at any time you are unsure about your legal rights then you should seek the advice of a legally qualified person. Nothing on this site should be considered legal advice.



Trademark Notice:- All trademarks mentioned on this site are mentioned solely for informational and product identification purposes. All trademarks are the property of their respective owners.


Sitemap