The Nvidia Defect Forum

hi paul
Thanks for the advice. I couldnt find the receipt so decided i would try the store i purchased from and see how i get on.
Suprisingly they couldnt have been more helpful and gave me a proof of purchase so a letter will be heading to comet very soon.
I will keep you posted

thanks again

stevie

hi guys
I came across this website this morning and found it very interesting.
It just shows dont give up hope
http://www.engadget.com/2010/09/30/nvid ... ing-apple/

Hi paul
I have sent my letter to comet and have received my reply that my laptop is unaffected by the problem.I now think it is time to get you to do a engineers report.
Do you need the hard drive?
regards

stevie

Hello Stevie,

Thank you for booking your laptop in for a report.

I will shortly send you an email with further instructions.

Any questions please let me know.

Best wishes

Paul
The Admin Team

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Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.

Hi paul
I am hopefully reaching a conclusion with my battle with comet.I now wait for the offer of a partial refund, after a lot of calls to them i decided trading standards might be interested to hear of their practice.Strangely this seemed to make them move a bit faster.are you able to give me an idea of what would be an acceptable figure.
The laptop was bought in August 2007-wireless failed nov 2008,gpu failed feb 2009 repaired under extended warranty by hp,failed again oct 2010

thanks for all your help in this matter and hopefully the end is in sight

regards

stevie

Hello Stevie,



Well, fingers crossed for you that their offer is a decent one.

It is strange isn't it how quickly they capitulated once the Trading Standards got involved.

Well done Stevie, you never know, you may be all sorted for Christmas

Good luck and best wishes

Paul
The Admin Team

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================

If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.

Hi Paul
Comet phoned this afternoon and offered £235 which was rejected .I was told by trading standards to expect half of what I paid for it so held out for the £270 they have now agreed
Result

Thanks again Paul for all your help

Hello Stevie,

Well done on the final outcome

I am really pleased that you managed to reach this positive resolution without the need for litigation.

Well done again.

Good luck and all the best for the future.

Best wishes

Paul
The Admin Team

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================

If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.