The Nvidia Defect Forum

Hello Mark,



To be honest I think you made the right decision rather than to accept a repair where Comet were unwilling to provide information that would allow us to confirm and verify their claim that the board was indeed free of the defect.

If you need any help or advice during the next stage then please let me know.

Best wishes

Paul
The Admin Team

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Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.

Hi, Just an update on my Case.

Comet have today issued at defence according to Money claim online (I guess I will receive this in the post)
My case has also been transferred to my local court

Will it be now that I will receive the allocation questionnaire mentioned on here?

Is it still likely at this stage that comet will settle out of court?

I will let you know what the defence is once I receive it.

Thanks

Mark

Mark,

Once your local court receives the case they'll send you a copy of the defence along with an AQ.

Bear in mind that a number of courts are quite badly in arrears with their work so it may take some time.

Comet are basically just trying to put you off - it's their normal tactic if they decide they want to be difficult. At the end of the day they're still likely to attempt to settle before it goes as far as a hearing.

Good luck.

PS: if you go through some of the older posts on here you can probably work out what the defence will say - their work experience bod normally churns out the same rubbish

_________________
Please note: I am not legally qualified and therefore any postings I make are just my own personal opinion based on my experience of working for a number of years at a busy County Court.

Hello Mark,

I can guess what Comet's defence will be. Apart from the fact that it will probably mirror all their other defences it will probably also state that you rejected their offer of a repair which was unreasonable.

Don't worry though Mark, when you do receive their defence simply post it up here and we will help you with it.

You should also take a look at the following:-

hp-g6031ea-wireless-and-overheating-problems-t199-40.html?hilit=G6031EA
post6929.html?hilit=hayley3686#p6929
hp-g6031ea-wireless-and-overheating-problems-t392.html?hilit=lamorna

They are a few of the successful customers with your model of laptop who reached a positive resolution against Comet.

Any questions please let me know.

Best wishes

Paul
The Admin Team

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================

If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.

Just another update. I Received a letter last week with an offer from comet broken down below:

7/15th of the purchase price £186.62
Engineer report £65
Court Frees £35

Total £286.62

I am happy to accept this offer and have phoned comet to tell them but i am awaiting the cheque. My question now is the AQ for the court is due back this Friday the 12th. Do i wait for the cheque before cancelling the court action or can i still cancel after returning the AQ ? Or should i just cancel the court action now either though i haven't got the cheque yet ?

I have chased it up and it should be here in the next day or 2 but this will probably make the AQ late.

Reading other posts i am guessing i just send a letter to my local court explaining it has been settled and i don't want to proceed with further action ?

Thanks

Mark

Mark,

If the AQ is only going to be a day or two late then I wouldn't worry - most courts are still in arrears and would allow an extra couple of days anyway.

However, I would tell Comet that you'll be filing the AQ on Friday if you haven't received the cheque - it doesn't do any harm to get them working to your timetable rather than theirs.

_________________
Please note: I am not legally qualified and therefore any postings I make are just my own personal opinion based on my experience of working for a number of years at a busy County Court.

Thanks Ciderboy

If the worst comes to the worst can i still cancel the court action after sending the AQ ?

Thanks

Mark

No problem with that - as the claimant you can cancel the action at any time.

_________________
Please note: I am not legally qualified and therefore any postings I make are just my own personal opinion based on my experience of working for a number of years at a busy County Court.

Hello Mark,



Well done on your success

It is a shame that they made you proceed as far as filing your claim but hey, it only means that they had to refund you more.

We will pop some more corks once you have the cheque cleared in your account.

Good luck and best wishes

Paul
The Admin Team

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================

If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.