The Nvidia Defect Forum

hi guys, am glad av stumbled across this site. i have a hp g6000 with a nvidia 6150 go card is this a defective one?
i bought my laptop from tesco about 18 months ago, my laptop has all the symptoms as described in other posts the wireless is tempremental when i turn it off it wont go back on and only go's back on after i have disconnected the ac removed the battery drained all the power then connect it all back up. iam goin to contact tesco tomorrow i will keep you posted.

Hello Bigmac,

To answer your question, yes, the 6150 is one of the defective chips.

Good luck when you go to Tesco's - if you need any help or advice then please let me know.

Best wishes

Paul
The Admin Team

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================

If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.

awryt thanks for the reply, i dont have the reciept for my laptop will this efect my claim.

Hello Bigmac,

A receipt is not necessarily important.

You only need to be able to prove purchase.

Did you pay by credit or debit card?

Was there a witness with you when you purchased the laptop?

Do you remember the exact date of purchase.

If you can answer yes to any of the above then you can prove purchase.

Also, you can call Tesco's and request that they go through their records for the date of purchase to find your transaction.

Good luck with the above.

Best wishes

Paul
The Admin Team

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================

If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.

thanks for reply. i have a bank statement that shows a purchase of £469 it dosent state what the purchase was but iam 100% this was the laptop. i do have a witness so heres hopin this is all good. thanks again for your help i will keep you posted.

News from my HP G6000 failure. Sent in an "out of warrenty" form to Tesco and 5 days later recieved a letter from Tesco Customer Service. They are very sorry for the fact the laptop is not working and as a good will gesture (what a great get out clause that phrase is) they are sending me a cheque for £152. not offering, not asking if I will accept by sending back another form, not telling me if I return the laptop to them I will get it, but sending me the cheque without any more debate or requirements from me. I think they realise the laptop model stinks, which makes me think I should try for more money. Of course Tesco realise people need a computer and so with a bit of money they can get another and will not push further.
fryball

Hello fryball,

That seems a very low offer considering you purchased the laptop for £400 only 17 months previously.

As the laptop didn't even last you 2 years I would push for at the very least 50% of my money back.

A very low offer if you ask me but it is up to you whether you decide to accept it or not.

You will probably get to keep the laptop as well so you will make some money off that.

Good luck and best wishes

Paul
The Admin Team

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================

If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.

Ok then. I've finally got some money together, found myself a box, packaged up the laptop and booked a job with Paul for my report.

Hopefully I'll have a nice Christmas present for Comet

_________________
Please note: I am not legally qualified and therefore any postings I make are just my own personal opinion based on my experience of working for a number of years at a busy County Court.

Thanks Ciderboy,

Will keep you updated as soon as I receive it.

Best wishes

Paul
The Admin Team

_________________
=======================================================
Calculate the minimum refund that you would be entitled to.
FAQ's
Why you should not accept a repair
Links to evidence
What is the Nvidia Defect?
Step by step help to getting a refund
Do you need an engineers report?
=======================================================

If you like what you see on this forum and would like to help then please post links to this forum in other forums or blogs. The more people we can help the better.


Please note that I am not legally qualified and I only offer my own personal advice. You are advised to seek professional legal advice for formal clarification of advice I give.

I've just been talking with Paul about my laptop and I can't make up my mind whether to feel disappointed or pleased.

Disappointed because Paul has confirmed that it's not suffering from the defect so I won't have the 'fun' of issuing a Small Claims action against Comet.

Pleased because Paul has quoted me a good price to get my laptop up & running again

STAFF FROM THE LARGE RETAILERS (we know you read this forum) TAKE NOTE:
Here is some proof that Paul does look at each of the laptops individually when writing these reports. Oh, and whilst you're here, spend some time looking at how Paul operates - he can teach you a lot about customer service!

_________________
Please note: I am not legally qualified and therefore any postings I make are just my own personal opinion based on my experience of working for a number of years at a busy County Court.