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norty1309
 Post subject: Currys H/O Address
PostPosted: Wed Nov 03, 2010 9:07 pm 
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Joined: Wed Nov 03, 2010 4:36 pm
Posts: 4
Laptop Make: Sony
Model: VGN-NR32S
Purchased From: High Street Store
Amount Paid: 0
Date Purchased: 07 Oct 2008
Date Failed: 03 Oct 2010
Hi there,

I rang my local Currys earlier where i had purchased my laptop, however the person i spoke to just told me i needed to speak to Sony about the fault.

Does anyone have Currys Head Office address so i can start the ball rolling? Many thanks!


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Lapcure
 Post subject: Re: Currys H/O Address
PostPosted: Wed Nov 03, 2010 9:19 pm 
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Joined: Tue Jun 09, 2009 7:54 pm
Posts: 6891
Graphics Card: 8600M GS
Purchased From: High Street Store
Amount Paid: 0
Hello Norty,

Quote:
I rang my local Currys earlier where i had purchased my laptop, however the person i spoke to just told me i needed to speak to Sony about the fault.


The people that man the DSG retails customer service department are in desperate need of training, especially in the Sale Of Goods Act and the responsibilities of the retailer.

It is really unprofessional of them to try and fob you off to Sony, they really should know better.

Quote:
Does anyone have Currys Head Office address so i can start the ball rolling? Many thanks!


The address you need is as follows:-

DSG Retail
Maylands Avenue
Hemel Hempstead
Herts
HP2 7TG

Good luck and if you have any questions then please let me know.

Best wishes

Paul
The Admin Team

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norty1309
 Post subject: Re: Currys H/O Address
PostPosted: Wed Nov 03, 2010 9:26 pm 
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Joined: Wed Nov 03, 2010 4:36 pm
Posts: 4
Laptop Make: Sony
Model: VGN-NR32S
Purchased From: High Street Store
Amount Paid: 0
Date Purchased: 07 Oct 2008
Date Failed: 03 Oct 2010
I thought it was very unprofessional too...the guy i spoke to even interupted when i was still talking! They obviously dont do very much training with staff these days!

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