Hello Sensei and welcome to our forum.
Sorry to hear of the problems you are experiencing with your laptop.
Why didn't Asus tell you that you would have to pay $600 BEFORE you shipped your laptop to them?
I certainly would not pay them this sum - or any sum at all!
You should take a look at this link:-
http://tinyurl.com/yv8slj which is Directive 1999/44/EC of the European Parliament and of the Council of 25 May 1999 on certain aspects of the sale of consumer goods and associated guarantees.
In this it states:-
Quote:
1. The seller shall be held liable under Article 3 where the lack of conformity becomes apparent within two years as from delivery of the goods. If, under national legislation, the rights laid down in Article 3(2) are subject to a limitation period, that period shall not expire within a period of two years from the time of delivery.
It also goes on to state:-
Quote:
2. Consumer goods are presumed to be in conformity with the contract if they:
(a) comply with the description given by the seller and possess the qualities of the goods which the seller has held out to the consumer as a sample or model;
(b) are fit for any particular purpose for which the consumer requires them and which he made known to the seller at the time of conclusion of the contract and which the seller has accepted;
(c) are fit for the purposes for which goods of the same type are normally used;
(d) show the quality and performance which are normal in goods of the same type and which the consumer can reasonably expect, given the nature of the goods and taking into account any public statements on the specific characteristics of the goods made about them by the seller, the producer or his representative, particularly in advertising or on labelling.
Article 3 of this law states:-
Quote:
1. The seller shall be liable to the consumer for any lack of conformity which exists at the time the goods were delivered.
It also states:-
Quote:
3. In the first place, the consumer may require the seller to repair the goods or he may require the seller to replace them, in either case free of charge, unless this is impossible or disproportionate.
So, in short you have two years to take action against the retailer.
I would not let Asus get away with this and would issue a court claim in your county against them.
I certainly would not pay Asus and would tell them that you require your laptop back in order to take legal action against them. This may sway them into offering some form of resolution.
Good luck and if you have any questions please let me know.
Best wishes
Paul
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