The Nvidia Defect Forum


The UK's Only Dedicated Forum For Owners Of Laptops Crippled With The Nvidia Defect.


Defective Nvidia GPU? - HP Nvidia Defect? Blank Screen problems? Laptop Display Problems?
Laptop hot/overheating? - Laptop can't detect wireless card?

Do you own a laptop with the same/similar problems? Don't worry - we can help!

Get all the free advice and assistance you need to secure a refund/replacement for
laptops with inherently defective Nvidia GPU's here at the Nvidia Defect Forum.




Latest Success Story

Updated 18/08/2014

:! :! :! :! SUCCESSFUL RESOLUTIONS ABOUND :! :! :! :!


:! :! :! :! :! :! :! :! :! :! :! :! :! :! :! :!


I am happy to say that we are still achieving resolutions around the world.

Only last week, a forum member in India successfully fought Dell in the local courts and not only was successful in receiving a full refund for a laptop that was six years old, but he was also successful in receiving compensation for the mental stress that he suffered during the two year court battle with Dell.

Not all cases take two years to resolve so this was a testament to the unwavering persistence of the claimant. I am happy to state that this forum and my assistance was paramount to his success.

One of the defence points submitted by Dell's Lawyers was that the claimant was "greedy" for pursuing a claim on the grounds that the laptop was four years old.

They even claimed, which was completely without merit, that the claimant had breached the "Doctrine of clean hands".

For those of you who are unaware, the "Doctrine of clean hands" means that a person going to court must be free of unfair conduct.

"How" you may ask "did the claimant act unfairly?"

Well, no doubt this forum and the advice I was giving the claimant played a role in that defence point.

Gladly the Judge saw through Dell's defence and duly awarded in the claimants favour.

There have been many more success stories, most of which were the subject of what I would call "gagging orders" though in legal speak these are known as "Non-disclosure orders".

This is where the claimant accepts a resolution on the condition that they do not disclose to others that they have been successful.

I strenuously oppose such settlements as the claimants in question have a right to a resolution and no such resolution should be agreed with such caveats.

I am sad to report that I am now seeing a rise in the presence of the BGA defect in more and more laptops containing ATI GPU's.

Whilst this forum was primarily setup to address the defect in the Nvidia GPU's. the process for reaching a resolution for laptops containing an ATI GPU is exactly the same.

In essence the law is this.

If you purchase a product and that product fails due to an inherent or manufacturing defect at any time up to six years from the date of purchase then both the Sale Of Goods Act 1979 (as amended) and the Limitations Act of 1980 gives you the absolute right in law to take legal action against the retailer.

The operative word here being the "retailer".

Most retailers will try to fob you off to the manufacturers or worse, deny that you have any rights in law.

But the law is clearly on your side and if you are persistent then you will, if your laptop is indeed inherently defective, reach a positive resolution.

If you purchased your laptop by credit card then you have even more rights as the purchase is covered by the Consumer Credit Act.

This means that the credit card company is "jointly and severally liable" with the retailer. In essence you can choose to pursue the credit card company if the retailer is either unwilling to help or has gone out of business.

If your laptop has failed prematurely and it is under six years old then why throw it away an purchase another?

If we can prove the presence of an inherent defect then you would be entitled to either a free repair or a pro-rated refund.

Remember, the law is on your side.

If you have any questions then please feel free to contact me.

Best wishes

Paul
The Admin Team

It is currently Sat Oct 25, 2014 3:14 pm

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 Forum   Topics   Posts   Last post 

Main Forums

 
No unread posts Other Retailers & General Help & Discussion

Defective Nvidia? - Faulty Nvidia? - HP Laptop problems? - HP Laptop black screen? - HP Laptop hot/overheating? - HP Laptop lost wireless - HP can't detect wireless card?

Are you suffering any of the above problems with your laptop?

Even if your laptop is not a HP do your recognise one of these faults?

If so then STOP!!! Don't pay for that laptop repair. Your laptop probably contains one of the defective Nvidia chips and you could claim for a refund/replacement from the retailer where you purchased it.

All the help and advice on this site is free.

Should the retailer request that you obtain an independent engineers report on your laptop then we can help with that also.

Pop in and introduce yourself to the forum members.

Please let us know which laptop you have and, if possible, the model of Nvidia card.

If you don't know which version of the defective Nvidia card then no problems, we will find that out for you.

Please, as with all the sections on this forum, no libellous comments or your post will have to be removed for legal reasons.

So, don't be shy, come on in, we are here to help.

If you are wondering why we have to edit/remove libellous posts then please refer to the following case of Godfrey Vs Demon Internet Service:-

http://en.wikipedia.org/wiki/Godfrey_v_ ... et_Service

Please, no advertisements or your post will be removed.

1112

9221

Fri Aug 08, 2014 7:17 pm

Lapcure View the latest post

No unread posts Comet

As you may be aware Comet have now ceased trading. This is not good news if you have purchased from them.

If you paid by cash or debit card then unfortunately you will not be able to make a claim against Comet, though you may be able to make a claim against the manufacturer.

If you paid on credit or by a credit card then you would be able to pursue a Section 75 refund from the credit card company as the card company is jointly and severally liable with the retailer if the goods in question are inherently defective.

Click on the word "Comet" above to enter the forum and let me know the details of the purchase and I will advise further.

207

2818

Wed Mar 05, 2014 11:22 am

nuffsaid View the latest post

No unread posts Ebuyer

Did you buy from Ebuyer? If so then this section is for you.

Read all about other members experiences with dealing with Ebuyer and get all the advice you need to secure a refund or replacement laptop.

Once you read how other members are being treated then you will know what to expect and be armed and ready.

Click on the word "Ebuyer" above to enter the forum.

102

1080

Tue Mar 25, 2014 9:43 pm

Lapcure View the latest post

No unread posts HP Direct

Did you buy from HP directly? If so then this section is for you.

Read all about other members experiences with dealing with this company and get all the advice you need to secure a refund or replacement laptop.

Once you read how other members are being treated then you will know what to expect and be armed and ready.

Click on the word "HP Direct" above to enter the forum.

89

793

Tue Jan 15, 2013 6:42 pm

Lapcure View the latest post

No unread posts John Lewis

Did you buy from John Lewis? If so then this section is for you.

Read all about other members experiences with dealing with this company and get all the advice you need to secure a refund or replacement laptop.

Once you read how other members are being treated then you will know what to expect and be armed and ready.

Click on the word "John Lewis" above to enter the forum.

62

393

Thu Mar 13, 2014 4:23 pm

stuart_taylor View the latest post

No unread posts PC World/Dixons/Currys

Did you buy from PC World, Dixons or Currys? If so then this section is for you.

Read all about other members experiences with dealing with these companies and get all the advice you need to secure a refund or replacement laptop.

Once you read how other members are being treated then you will know what to expect and be armed and ready.

Click on the word "PC World/Dixons/Currys" above to enter the forum.

373

3463

Tue Mar 04, 2014 12:29 pm

Lapcure View the latest post

No unread posts Staples

Did you buy from Staples? If so then this section is for you.

Read all about other members experiences with dealing with Staples and get all the advice you need to secure a refund or replacement laptop.

Once you read how other members are being treated then you will know what to expect and be armed and ready.

Click on the word "Staples" above to enter the forum.

53

481

Thu Jul 11, 2013 2:40 pm

NeoDem View the latest post

No unread posts Tesco

Did you buy from Tesco? If so then this section is for you.

Read all about other members experiences with dealing with Tesco and get all the advice you need to secure a refund or replacement laptop.

Once you read how other members are being treated then you will know what to expect and be armed and ready.

Click on the word "Tesco" above to enter the forum.

33

497

Fri Jun 14, 2013 5:21 am

steveslim View the latest post

No unread posts Success Stories

Have you been successful in obtaining a refund/replacement/repair?

If so, post here and let everyone know.

Please also post the details of the retailer for our reference.

147

587

Thu Jun 06, 2013 8:20 pm

Lapcure View the latest post

The Facts & The Sale Of Goods Act

 
No unread posts Facts & Evidence & Links

So what is the Nvidia defect and how can I learn more?

Can I really get a replacement laptop or my money back even though my laptop is out of the warranty period?

The answer is YES!

Do you need some evidence to support a Small Claims procedure against a retailer?

This section contains links to external sites containing documentary evidence to support your claim in the Small Claims Court (should it
come to that)

You cannot post into this section as it is for information only.

18

35

Mon Jul 02, 2012 9:33 pm

Lapcure View the latest post

Forum locked What Steps Should I Take Now? The Law & The Sale Of Goods Act

What are my rights? Can I get my laptop replaced? Can i get a refund?

What steps should I take now?

Your questions are answered.

There is even a letter to print and send to the retailers Head Office.

Browsing this section requires registration with our forum.

Whilst registration is free the reason behind this requirement is so that we can monitor how many people are coming to this site with the Nvidia Defect.

The more users that register with ourselves the more credible this site becomes.

We will not divulge your information to any third parties and simply require your registration for statistical purposes.

Please click on the register link above if you have not already registered with us.

You cannot post into this section as it is for information only.

9

18

Thu May 24, 2012 8:11 pm

Lapcure View the latest post

Forum locked Retailer Contact Details

Here you will find the Head Office details for some of the high street retailers.

You should remember to keep copies of all documents you send to the retailer, send all communications by Recorded Delivery and also keep copies of the Recorded Delivery slips.

You cannot post into this section as it is for information only.

1

1

Thu Sep 10, 2009 9:37 pm

Lapcure View the latest post

Forum Rules & Downloads

 
Forum locked Rules and FAQ's

Posting rules and FAQ's are here.

For legal reasons we cannot allow libellous posts on this forum.

It is better to say "in my opinion company XYZ has ripped me off" rather than "company XYZ ripped me off"

Should any posts be deemed libellous than we will have no option other than to edit/remove them.

If you are wondering why we have to do this then please refer to the following case of Godfrey Vs Demon Internet Service:-

http://en.wikipedia.org/wiki/Godfrey_v_ ... et_Service

Please read the rules BEFORE posting. Thank you and I hope we can be of help to you.

You cannot post into this section as it is for information only.

1

1

Mon Jun 15, 2009 5:27 pm

Lapcure View the latest post

Forum locked Downloads

Here you will find a couple of useful programs to test your laptop.

The first, GPU-Z will report the temperature of your Nvidia GPU.

The other, Rthdribl, is a program that will stress test your Nvidia GPU (if it is still working)

There is also a copy of the template "letter before action" that you can download to send to the retailer.

Did you pay by Credit Card? If so, there are a couple of template letters available that you can send to the card company.

You will need to be registered in order to be able to access this section.

You cannot post into this section as it is for information only.

7

7

Sat Jan 30, 2010 2:36 pm

Lapcure View the latest post

Delete all board cookies | The team

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The Nvidia Defect, Defective Nvidia, HP Nvidia Defect, Failed Nvidia, Nvidia Problems

HP laptop problems - HP laptop display problems - HP laptop hot/overheating - HP laptop lost wireless - HP laptop can't detect wireless card - Video Problems - Black screen - Distorted video - No Display



Have you got a problem with a post on this forum? Then please email [email protected]


Disclaimer:- All the information and advice that I give in this forum is derived from either the Sale Of Goods Act, other legal material or my personal experiences in taking legal action against retailers. Whilst we have had tremendous success against the retailers I have to state that I am not a Lawyer and do not profess to be. If at any time you are unsure about your legal rights then you should seek the advice of a legally qualified person. Nothing on this site should be considered legal advice.



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